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Thread: Account recovery help needed

  1. #1
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    Account recovery help needed

    Got a new iPhone and the data did not transfer to the new phone. My account info:
    [U] Rocket
    Server 193
    Guild: Ugly Wins
    Guild ID: 110215635

    Any help recovering this account would be greatly appreciated as I've put a bit of time and money into it and don't want to lose it.

  2. #2
    Platinum Member Contributor Level 8
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    Did you use the same Game Center account you used to create the original HC account?
    It may help you recover your account.
    Or leave your Game Center here for them to check.

  3. #3
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    Yeah I'm using the same Apple ID and game center account.

    For reference my Gamecenter username is:
    ZCollins918

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by URocket View Post
    Got a new iPhone and the data did not transfer to the new phone. My account info:
    [U] Rocket
    Server 193
    Guild: Ugly Wins
    Guild ID: 110215635

    Any help recovering this account would be greatly appreciated as I've put a bit of time and money into it and don't want to lose it.
    Dear Leader
    Sorry for the inconvenience. And we also need the account id you see on your device so that we can replace it with your old account. Thanks.

    Best Regards
    Betty

  5. #5
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    No worries. The ID of the new account it made me make is 28014417.

  6. #6
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    New Account ID is 28014417

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by URocket View Post
    New Account ID is 28014417
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

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