Results 1 to 3 of 3

Thread: Purchased a 99.99 pack last night and nothing recieved.

  1. #1
    Bronze Member Contributor Level 3
    Join Date
    Dec 2016
    Posts
    32
    Rep Power
    2

    Purchased a 99.99 pack last night and nothing recieved.

    Hello,

    Last night I purchased the 99.99 frost dragon package. After about 5 minutes of waiting and reloading game over and over, nothing came in my mail box. I checked my email and it shows the payment went through(see attached picture).
    I wrote a support ticket for this last night around 6pm my time. It is now 7am and the ticket hasn't even generated the auto response saying it has been recieved.
    Last night I also spoke with Amazon support about the issue. After being on hold for 30 minutes I was told I need to contact the developers of the game due to the order being fully processed.

    Please help soon. I want to get my purchase rewards while the event is going.
    IMG_9050.PNGIMG_9051.PNGIMG_9046.jpg Thanks.

  2. #2
    Bronze Member Contributor Level 3
    Join Date
    Dec 2016
    Posts
    32
    Rep Power
    2
    I forgot to mention,
    Account is:27551544
    Server 56
    Doom|scission
    Attached Images Attached Images

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    22,174
    Rep Power
    10
    Dear Leader
    Sorry for the inconvenience. We've just left a message to our admin. And our admin will help you as soon as he can. Thanks.

    Best Regards
    Betty

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •