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Thread: Please Check and Fix my FaceBook account

  1. #1
    Iron Member Contributor Level 1
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    Please Check and Fix my FaceBook account

    HeroesCharge ID : 14039610
    FacebookID : aprinfinite@gmail.com

    Non HD-Version : Facebook Connection is OK
    HD-Version : It is connected to the level 1 ID of 192 server. This ID is an unused ID. I want to connect with 14039610 account in HD-Version.

    Thank You

  2. #2
    Platinum Member Contributor Level 8
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    I have the same issue too.
    Account ID 25872220
    Facebook: linyijun19850722@hotmail.com

    Account above is a level 1 account from server 187 which is useless to me, can you unlink or remove the Facebook I gave above from that account so I can link it to the real heroes charge account I playing? Thanks

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Sorry for the inconvenience. When did it start happening please? Thanks.

    Best Regards
    Betty

  4. #4
    Platinum Member Contributor Level 8
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the inconvenience. When did it start happening please? Thanks.

    Best Regards
    Betty
    For me, it started after your tech team recovered my account.
    The thread I opened with miscommunication caused account lost.
    Which is probably four or five days again maybe?
    Is there a solution to unlink that Facebook account from the level 1 account ID 25872220?
    Thanks

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by linyijun View Post
    For me, it started after your tech team recovered my account.
    The thread I opened with miscommunication caused account lost.
    Which is probably four or five days again maybe?
    Is there a solution to unlink that Facebook account from the level 1 account ID 25872220?
    Thanks
    Dear Leader
    Thank you for the information. It would be helpful for locating and fixing the problem. Thanks.

    Best Regards
    Betty

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