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Thread: Help! Old tablet can't update

  1. #1
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    Help! Old tablet can't update

    Help! I bought a new tablet as my old one could not update android. Installed heroes charge on the new tablet. Now I can't load the data from the old tablet.
    I have all the info from the old account.
    Can anyone Help?

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Kiley11 View Post
    Help! I bought a new tablet as my old one could not update android. Installed heroes charge on the new tablet. Now I can't load the data from the old tablet.
    I have all the info from the old account.
    Can anyone Help?
    Dear Leader
    Please tell us both your old account's in-game name and the new account id you have on your device now so that we can replace it with your old account. Thanks.

    Best Regards
    Betty

  3. #3
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    Old:
    account ID: 8616418
    killer11
    Team level: 94
    VIP 11
    Server 54 corpus

    New:
    Account ID: 27996432
    killer11
    Level 10
    VIP 1
    Server: 207
    Lost Eye cult

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Kiley11 View Post
    Old:
    account ID: 8616418
    killer11
    Team level: 94
    VIP 11
    Server 54 corpus

    New:
    Account ID: 27996432
    killer11
    Level 10
    VIP 1
    Server: 207
    Lost Eye cult
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

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