Booty Cave not giving lanterns when attacked

[drebomb]

All day today (Jun 11) I haven't received any lanterns when people raid my caves. I am only seeing the Log button and no Claim button. I can see where people have attacked me, just no button to collect lanterns from it.

Account: 25197258

[Betty]

All day today (Jun 11) I haven't received any lanterns when people raid my caves. I am only seeing the Log button and no Claim button. I can see where people have attacked me, just no button to collect lanterns from it.

Account: 25197258

Dear Leader
It could be a display problem. The game log shows that you got the Lanterns indeed. Please try reboot the game and see if it will show the correct number again. Thanks.

Best Regards
Betty


37 2017-06-11 08:13:14 25197258 93 - Octavia chero_web31 - Draw Mine Defend Reward 31 33 2
38 2017-06-11 08:13:11 25197258 93 - Octavia chero_web31 - Draw Mine Defend Reward 29 31 2
39 2017-06-11 08:13:09 25197258 93 - Octavia chero_web31 - Draw Mine Defend Reward 27 29 2
40 2017-06-11 08:13:07 25197258 93 - Octavia chero_web31 - Draw Mine Defend Reward 25 27 2
41 2017-06-11 08:13:05 25197258 93 - Octavia chero_web31 - Draw Mine Defend Reward 24 25 1
42 2017-06-11 08:13:03 25197258 93 - Octavia chero_web31 - Draw Mine Defend Reward 23 24 1
43 2017-06-11 08:12:50 25197258 93 - Octavia chero_web31 - Draw Mine Defend Reward 21 23 2
44 2017-06-11 08:12:48 25197258 93 - Octavia chero_web31 - Draw Mine Defend Reward 18 21 3
45 2017-06-11 08:12:45 25197258 93 - Octavia chero_web31 - Draw Mine Defend Reward 15 18 3
46 2017-06-11 08:12:43 25197258 93 - Octavia chero_web31 - Draw Mine Defend Reward 13 15 2

[drebomb]

Hi Betty:
I have restarted my game and phone but the Claim button for lanterns is still not displaying. I was able to collect lanterns in the morning on Jun 11th, which is what your logs show. But halfway through collecting them the Claim button disappeared and it hasn't displayed since. I have been attacked many times since then but am no longer seeing a button to collect lanterns. The claim button is no longer displaying.

[Forlorn]

once you have claimed 20 for the day, the button disappears until reset

[drebomb]

once you have claimed 20 for the day, the button disappears until reset

Thank you. I did not realize there was a limit of 20 per day.