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Thread: Easter bonus not recieved : NoFace™

  1. #1
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    Unhappy Easter bonus not recieved : NoFace™

    Dear Ember ,

    I have a problem with the Easter bonus function.
    Please check help me.
    Yesterday i was used to the function : Smash Easter Egg -> Smash All
    (I used on time : 2017-04-16 07:00 -> 2017-04-17 08:00).
    I've lost about ~9000 Gem and 2 Magic Hammers.
    But I have not recieved Easter bonus (recieved nothing).
    Account Info :
    Nickname : NoFace™
    Account ID : 18428520
    Guild ID : 110223508
    Guild : ™

    I want you return the Gem to me.

    Thanks and best regards.
    Attached Images Attached Images

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Which bonus reward do you refer to please? Thanks.

    Best Regards
    Betty

  3. #3
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Which bonus reward do you refer to please? Thanks.

    Best Regards
    Betty
    Dear Betty,
    I think when I use smash all,
    I will receive the following rewards:
    30 Skin Turtle Fighter, 30 Skin Manipulator, 50 Soul Forest Chomper, ...
    But at the moment I do not get Skin and Soul and other values I do not see any change.
    (the current value : 13 Skin Turtle Fighter , 0 Skin Manipulator and 0 Soul Forest Chomper)

    I'm playing on server : 123 - Pass 0f Skulls

    Thanks and Best Regards.

  4. #4
    Forum VIP Contributor Level 12
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    Then read again...the description says you receive at least ONE of the following items - so that means there don´t have to be TF,Mani skins or Forest Chomper.

    Sad, but true...

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Sorry for the inconvenience. For the purchase event bonus, we will re-send the missing rewards later. Thanks.

    Best Regards
    Betty

  6. #6
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the inconvenience. For the purchase event bonus, we will re-send the missing rewards later. Thanks.

    Best Regards
    Betty
    Dear Betty,

    Thanks for your support.

    Thanks and best Regards.

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