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Thread: purchase bounces not recived

  1. #1
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    purchase bounces not recived

    hi,

    i bought a 100$ pack, after the even had started, and i did not receive the purchase bounces of the event , and i dint get the 50 % stamina when i spent my stamina as well. i am from server 102, id-25704917
    order date 12-apr-2017 6.17.11 MDT
    order number -GPA3357-8754-8548-81292
    thank you

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    You can see that you got 50% stamina when you purchase them. Thanks.

    Best Regards
    Betty



    12 2017-04-15 20:06:06 25704917 102 - Shadow Warden chero_web15 BuyStamina OnBuyVitality: CostGem 1000 CurGem 23109 541 721 180
    13 2017-04-15 20:06:05 25704917 102 - Shadow Warden chero_web15 BuyStamina OnBuyVitality: CostGem 1000 CurGem 24109 361 541 180
    14 2017-04-15 20:06:03 25704917 102 - Shadow Warden chero_web15 BuyStamina OnBuyVitality: CostGem 1000 CurGem 25109 181 361 180
    15 2017-04-15 20:06:02 25704917 102 - Shadow Warden chero_web15 BuyStamina OnBuyVitality: CostGem 400 CurGem 25509 1 181 180
    17 2017-04-15 20:04:08 25704917 102 - Shadow Warden chero_web15 BuyStamina OnBuyVitality: CostGem 400 CurGem 25909 180 360 180
    18 2017-04-15 20:04:07 25704917 102 - Shadow Warden chero_web15 BuyStamina OnBuyVitality: CostGem 400 CurGem 26309 0 180 180

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by jpriyanth View Post
    hi,

    i bought a 100$ pack, after the even had started, and i did not receive the purchase bounces of the event , and i dint get the 50 % stamina when i spent my stamina as well. i am from server 102, id-25704917
    order date 12-apr-2017 6.17.11 MDT
    order number -GPA3357-8754-8548-81292
    thank you
    Dear Leader
    And please tell us which events' bonuses you didn't receive. Maybe you bought it too early that the system didn't recgonize. In this case, we will have to resend the rewards manually. Thanks.

    Best Regards
    Betty

  4. #4
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    hi betty,
    yes i only got the last few stamina bounces ,
    i dint get for the once before, i dint get any of the event purchase bounces,

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    For the stamina, you bought before the event started that we cold not re-send the stamina to you. For your other bonuses, please list them one by one with their date so that we can check and re-send them to you. Thanks.

    Best Regards
    Betty

  6. #6
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    12-apr-2017 6.17.11 MDT i bought the 100$ pack

    i dint get the purchase event claims, i did get the egg from using the stamina,
    from the claim i dint get
    1.magic hammer
    2.almighty soul stone
    3.stamina potion
    4.fortune coin
    5.resources lumber ore mercury.
    Last edited by jpriyanth; 04-18-2017 at 11:15 PM. Reason: editing the wording

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by jpriyanth View Post
    12-apr-2017 6.17.11 MDT i bought the 100$ pack

    i dint get the purchase event claims, i did get the egg from using the stamina,
    from the claim i dint get
    1.magic hammer
    2.almighty soul stone
    3.stamina potion
    4.fortune coin
    5.resources lumber ore mercury.
    Dear Leader
    We've report your case to our admin. I think that he will re-send the bonus to you when he sees it. Thanks.

    Best Regards
    Betty

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