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Thread: Need support on a billing issue

  1. #1
    Iron Member Contributor Level 1
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    Need support on a billing issue

    Account ID: 17362692
    Server:116
    Receipt/Order Number: Transaction ID GPA.3311-0759-5330-87650
    Order date: 29-Mar-2017 6:12:53 PDT PM
    Delivery Failure

    Order did not appear in game but was charged.

    Support button does not work.

  2. #2
    Iron Member Contributor Level 1
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    hello? okay anyone here?

  3. #3
    Iron Member Contributor Level 1
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    do I need to have 10 posts before this is seen?

  4. #4
    Iron Member Contributor Level 1
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    Quote Originally Posted by TheEngineer View Post
    do I need to have 10 posts before this is seen?
    10 posts it is

  5. #5
    Iron Member Contributor Level 1
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    Ahh the old silent treatment.

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by TheEngineer View Post
    Account ID: 17362692
    Server:116
    Receipt/Order Number: Transaction ID GPA.3311-0759-5330-87650
    Order date: 29-Mar-2017 6:12:53 PDT PM
    Delivery Failure

    Order did not appear in game but was charged.

    Support button does not work.
    Dear Leader
    Sorry for the delay, we've just delivered the Gems to you and it will arrive soon. Thanks.

    Best Regards
    Betty

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