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Thread: Lost account

  1. #1
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    Lost account

    Hi, some few months ago my iPhone brote so ive got and Android Phone. Now I have bought an iPhone from my friend and cant link my account, can you pls help me?

    Andmends50@gmail.com
    In game name : //\// Fria

    New ID: 25645369

    Thanks!

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by maximusl33t View Post
    Hi, some few months ago my iPhone brote so ive got and Android Phone. Now I have bought an iPhone from my friend and cant link my account, can you pls help me?

    Andmends50@gmail.com
    In game name : //\// Fria

    New ID: 25645369

    Thanks!
    Dear Leader
    We found that both are high level accounts. And it seems that 25645369 is linked to your friend's GC. It's adivced that you make a factory reset to the phone and then login your Game Center and you will be able to rertieve it on your device. Thanks.

    Best Regards
    Betty

  3. #3
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    Hi Betty, thanks for your answear..

    Ive tried the hard reset but I cant remember my old password. Can you please change the ID so I can play in my New Phone?

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by maximusl33t View Post
    Hi, some few months ago my iPhone brote so ive got and Android Phone. Now I have bought an iPhone from my friend and cant link my account, can you pls help me?

    Andmends50@gmail.com
    In game name : //\// Fria

    New ID: 25645369

    Thanks!
    Dear Leader
    We could not find //\// Fria this time. Did you change it to another name please? Thanks.

    Best Regards
    Betty

  5. #5
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    Oh yeah iam sorry, ive changes t //\//Toreador .

    Thanks

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by maximusl33t View Post
    Oh yeah iam sorry, ive changes t //\//Toreador .

    Thanks
    Dear Leader
    Sorry for the inconvenience. Our admin told me that both accounts were not registered in the same country. So your visa record or flight ticket is needed to prove that you've been there when you created one of both accounts . You can send the screenshots via PM. Thanks.

    Best Regards
    Betty

  7. #7
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the inconvenience. Our admin told me that both accounts were not registered in the same country. So your visa record or flight ticket is needed to prove that you've been there when you created one of both accounts . You can send the screenshots via PM. Thanks.

    Best Regards
    Betty
    I dont Know how t send it here in forum, can it be in another program? Telegram, Lino, Whatsapp or email?

    Thanks

  8. #8
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by maximusl33t View Post
    I dont Know how t send it here in forum, can it be in another program? Telegram, Lino, Whatsapp or email?

    Thanks
    Dear Leader
    You can upload the pictures to postimg.org and then paste the link here. If you are using a PC, you can attach the picture by using our reply toolbar to attach the pictures. Thanks.

    Best Regards
    Betty

  9. #9
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    We've re-linked your account now. You should be able to play your main account on your new device now. we are sorry for the inconvenience again. And thank you.

    Best Regards
    Betty
    Last edited by Betty; 03-30-2017 at 03:30 AM.

  10. #10
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We've re-linked your account now. You should be able to play your main account on your new device now. we are sorry for the inconvenience again. And thank you.

    Best Regards
    Betty
    Thank you Betty!

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