Results 1 to 10 of 10

Thread: Buy new hero by 30,000 Gems but no any response, admin please help !

  1. #1
    New Comers
    Join Date
    Mar 2017
    Posts
    4
    Rep Power
    4

    Buy new hero by 30,000 Gems but no any response, admin please help !

    Os: Android, version: 2.1.59.222, Guild ID: 37757, account ID: 4168408 >
    Hi Hero Charge administrator, I have bought new hero "Wind Priest" by 30,000 gems on God Father store since 01/03/2017. My gems is deducted 30,000 but no any change from this hero status. Please help me to check what wrong ?

  2. #2
    Platinum Member Contributor Level 8
    Join Date
    Feb 2015
    Posts
    432
    Rep Power
    20
    thats the gears package from grey to red 1.
    you click and open the package, the gears are in your inventory

  3. #3
    Bronze Member Contributor Level 4
    Join Date
    May 2015
    Posts
    50
    Rep Power
    7
    My advice is to read the description more carefully. It obviously states it gets you the gear and not the legendary item or the Hero itself!

  4. #4
    New Comers
    Join Date
    Mar 2017
    Posts
    4
    Rep Power
    4
    Ok. I'm not clear on your description. In the another way, why this item is easy to burn out without any notification ? Because this hero is still disable, it's not nessesary to use that item now. At this moment that item is disapear from my inventory, If it possible help me to restore it. Or you have any idea I can do next, please advice ! Thank you ....

  5. #5
    New Comers
    Join Date
    Mar 2017
    Posts
    4
    Rep Power
    4
    Or can you please tell me what game to while using that gear package item without sammon that hero before ?

  6. #6
    New Comers
    Join Date
    Mar 2017
    Posts
    4
    Rep Power
    4
    Or can you please tell me what hero charge game to do while using that gear package item without sammon that hero before ?

  7. #7
    Iron Member Contributor Level 2
    Join Date
    Feb 2017
    Posts
    12
    Rep Power
    4
    well, you did't buy the hero, you only bought the gears he need from grey to R+1.

  8. #8
    Diamond Member Contributor Level 8
    Join Date
    Jun 2015
    Posts
    630
    Rep Power
    27
    gear is gear, it can be used anywhere once in your inventory, its not just for WP

  9. #9
    Gold Member Contributor Level 6 BixiTol's Avatar
    Join Date
    Dec 2015
    Posts
    181
    Rep Power
    11
    You can use them for other hero meanwhile, or not use at all and wait until you have that hero. This way he/she would instantly be R2

  10. #10
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Quote Originally Posted by ibot View Post
    Os: Android, version: 2.1.59.222, Guild ID: 37757, account ID: 4168408 >
    Hi Hero Charge administrator, I have bought new hero "Wind Priest" by 30,000 gems on God Father store since 01/03/2017. My gems is deducted 30,000 but no any change from this hero status. Please help me to check what wrong ?
    Dear Leader,
    You can check the details from the description from the gear package on the left side, and you will see that it does not include the general.
    Thanks for your support.
    Best Regards,
    Betty

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •