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Thread: Valentines Day Purchase Event Bug

  1. #1
    New Comers Contributor Level 1
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    Valentines Day Purchase Event Bug

    Server: 188 Nedan Expulsion

    Character Name: [CRZ] Rontero

    Account ID: 25991273

    Device(optional): IOS

    Estimate Time of Problem: 3:52 AM GMT-6

    Problem Detail: Valentines Purchase Event: Players will receive corresponding rewards when they purchase a certain amount of gems everyday.

    I made a purchase of $49.95 US which should have unlocked the USD 4.99, USD 9.99, USD 19.90, and the USD 49.90 rewards and none of them are unlocked.

    I am owed the following total items:

    34 Small Lumber Bundles
    31 Small Ore Bundles
    11 Small Mercury Bundles
    18 Fortune Coins
    50 Stamina Potions
    32 Almighty Soul Stones

    This is the MINIMUM reibursement I will accept. I should be compensated for having to type this forum post too.

  2. #2
    Gold Member Contributor Level 7
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    lol, I don't know how you sue ucool if they ignore you. I never know one for years, would you be the first one ?

  3. #3
    New Comers Contributor Level 1
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    Quote Originally Posted by tin View Post
    lol, I don't know how you sue ucool if they ignore you. I never know one for years, would you be the first one ?
    You mentioned a suit. No need to go to court. The agreement for what I will receive is clear. If I pay for something and do not receive what I paid for, I can get my money back. I can dispute the charges through Apple and my credit card company...

  4. #4
    Forum VIP Contributor Level 12
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    Isn't it, the event, as the others before, are gmt0 based. And 3:52 AM GMT-6 it wasn't 0:00 past in GMT+0,so event wasn't active yet

  5. #5
    Prime Leader Contributor Level 11 Lady-E's Avatar
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    Date matters too...it should've been active if purchase was made at 12.02. 3:52 gmt-6...

  6. #6
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    I should have included dates. 2/12/2017 3:52AM GMT-6. Which is 9:52am GMT. The event started at 18:00 GMT-6 on 2/11/2016.

  7. #7
    Forum VIP Contributor Level 12
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    The event started on 12th at 0:01 Am GMT0 yeah, second day started short ago

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