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Thread: Did not receive package

  1. #1
    Iron Member Contributor Level 1
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    Did not receive package

    Purchased Heroic package earlier today and have not received any gems or items.

    Account ID: 24815227

  2. #2
    Iron Member Contributor Level 1
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    Ember said it was delivered but nothing has happened. No gems, no vip points, no items, nothing

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Redman View Post
    Purchased Heroic package earlier today and have not received any gems or items.

    Account ID: 24815227
    Dear Leader
    Sorry for the inconvenience that our system missed your order. Please attach or link a screenshot of your iTune Purchase History here. And then we will manually confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

  4. #4
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    one sec


    Thank you

  5. #5
    Iron Member Contributor Level 1
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    Issue resolved. Tyvm

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