Please back my account

[Jhaycee18]

After I reset/format my device my account in this game is gone i tought my acc is bind in my google account? My character name is Exodus. Thank you!

[Van Voyage]

Hi Jhay! Yes the bind account feature is not available yet. I also reset my phone before and my account was gone. So I just make a new one.

[Betty]

After I reset/format my device my account in this game is gone i tought my acc is bind in my google account? My character name is Exodus. Thank you!

Dear Player
Please tell us your old account's in-game name as well as the account id you see in the Contact Us tab. And then we can help retrieve your old one. Thanks.

Best Regards
Betty

[Van Voyage]

Hi Betty! I have a question. Which account will be binded into my google account incase I got 2 accounts on different phone but with the same google email.

Thank you.

[Hu3Br]

Dear Player
Please tell us your old account's in-game name as well as the account id you see in the Contact Us tab. And then we can help retrieve your old one. Thanks.

Best Regards
Betty

I need help too!
I want my old account!
Old user: ☆ Hu3Br ☆
New ID: 563227
Help me, pls!

E-mail: adriano.ctg@hotmail.com

[Betty]

Hi Betty! I have a question. Which account will be binded into my google account incase I got 2 accounts on different phone but with the same google email.

Thank you.

Dear Player
The one on the device which you first logged in your google account on it after installing the game. Thanks.

Best Regards
Betty

[Van Voyage]

Crystal clear, thanks!

[Betty]

I need help too!
I want my old account!
Old user: ☆ Hu3Br ☆
New ID: 563227
Help me, pls!

E-mail: adriano.ctg@hotmail.com

Dear Player
We've re-linked your account now. You should be able to play your main account again. Thanks.

Best Regards
Betty

[Hu3Br]

Dear Player
We've re-linked your account now. You should be able to play your main account again. Thanks.

Best Regards
Betty

Thank you so much, Betty!
I'm already playing with her again!
😀😀😀

[Allius]

Dear Player
Please tell us your old account's in-game name as well as the account id you see in the Contact Us tab. And then we can help retrieve your old one. Thanks.

Best Regards
Betty

aw im so sad right now because i only remember my IGNh Allius Berhn, because in thought that my account was already link to my google id, is there any chance you could check if you could retrieved it, because i started again with same name allius berhn.

[Betty]

aw im so sad right now because i only remember my IGNh Allius Berhn, because in thought that my account was already link to my google id, is there any chance you could check if you could retrieved it, because i started again with same name allius berhn.

Dear Player
In-game name also works. Please also tell us the user id you see in Contact Us tab now. And then we can replace this account with your old one. Thanks.

Best Regards
Betty

[SolidtaryX]

Please Relink my main account
TIA!
Old User:SolidtaryX
New ID:659779

[IIIIXiNIIII]

I missed playing with you solid

[SolidtaryX]

i miss you too :*

[Voltik267]

Bought a new phone and now im stuck with some smurf account i dont want and i want my main on my new phone What can i do about my lost account?

Name: Voltik267
ID: 268730