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Thread: Betty, please help!!!

  1. #1
    Silver Member Contributor Level 5
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    Betty, please help!!!

    I already sent you a private msg about this many HOURS ago, but got no response, so I thought I would post here and see if I had any better luck.

    I just got an iPhone 7+ for Christmas. Every time I log into the game, it asks me if I want to load NK13451192 with level 100 and that all my progress in the current game will be lost. The only problem is, I am currently a level 105. I don't want to lose 5 levels! When I try to link the device, it says bc I was already using iOS, to make sure I am logged into my GameCenter account and it will "automatically sinchronize". But it gives me this message instead and I'm scared to push "okay" for fear I will lose my game progress at level 105. Please help??

    Account ID: 27089452
    Red Viper
    Mannasera Season 4 Champion
    Team Level: 105
    AHP: 1.5M

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Please tell us your old account's in-game name so that we can find your old account and help. Thanks.

    Best Regards
    Betty

  3. #3
    Silver Member Contributor Level 5
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    My old account's name? You mean Red Viper, the signature of the message I posted?
    Red Viper
    Mannasera Season 4 Champion
    Team Level: 105
    AHP: 1.5M

  4. #4
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    I am on server 67 now in the guild Elysium
    Red Viper
    Mannasera Season 4 Champion
    Team Level: 105
    AHP: 1.5M

  5. #5
    Silver Member Contributor Level 5
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    Hello??? Are you working on this??
    Red Viper
    Mannasera Season 4 Champion
    Team Level: 105
    AHP: 1.5M

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Red Viper View Post
    Hello??? Are you working on this??
    Dear Leader,
    Would you please load the account to see if it still the old account? We have checked and found that it is the same account. NK is the account before you migrate. Thank you.
    Best Regards,
    Betty

  7. #7
    Silver Member Contributor Level 5
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    Ok. Cool. Thanks. Just wanted to make sure before I clicked "okay" since it threatened that I would lose everything.
    Red Viper
    Mannasera Season 4 Champion
    Team Level: 105
    AHP: 1.5M

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