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Thread: Report bugs and Feedback

  1. #1456
    Bronze Member Contributor Level 4
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    1-Can you please put a way to get gems please?
    Because since the last update its impossible to get gems in a free way...
    I mean something like achievments or at the end of season please?
    If this is not possible please make it possible to buy skins with tickets please.
    2-Bug : one of jungle creeps is not right, i think it is upside down or something.
    And the big one that holds the buff doesnt stun,is this a bug or should it be like that?
    3-By the way...
    Why isnt arden available for free in training?
    Because all other heroes are...

  2. #1457
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    Quote Originally Posted by Almdudler View Post
    User ID: 2314919
    Suggestion: "Arden" tweak/rework

    "Arden" needs a tweak/rework
    Arden is an assassin but he does his job not that great.
    His 1st and 3rd ability are fine but his 2nd ability ("feint") should count as a basic attack to benefit from lifesteal for a bit more sustain. His ultimate is to slow for an assassin. Instead of 5 slashes it would be way better if it would be 1 slash OR increase the range of the ultimate and slow/stun the enemy for the duration. Regards Almdudler
    I have been playing Arden nonstop and actually find it too over powered.
    His 2nd ability if used right is extremely deadly or helpful depending how you want to use it. I normally use it for getting to places faster and ganking more lanes. My normal record is 5 to 6 kills by 1:30 of the game, and normally 3 to 4 of them are solo kills.
    When you use the 2nd ability you want to dash into a bush and hit them or dash over a hill, then 1st ability back on them while activating the 3rd ability for a double knockup and while they are in the air use the 4th ability to heal up. Each hit activates lifesteal which helps with the sustain you want from the 2nd ability.

    Practice the hero more and you'll see how strong he really is.
    My normal game records are MVP with Pentakill and about 30/1/20 score almost every game.

  3. #1458
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by acalesh View Post
    Ascalesh i think
    Dear Player
    Sorry for the inconvenience. We will report your case to our developers. Thanks.

    Best Regards
    Betty

  4. #1459
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by N3€xT View Post
    Hi Betty,

    fps are Drop ( 15,20,35,10) when I am in the team fight all the timeand sometimes even in the jungle .. the game suggests to set the above low graphic settings when I have already set up .. I have a good phone .. in other games MOBA type I never have anything like that .. I have the highest graphics settings .. without any drops fps .. At this point I stopped playing this game .. I hope you will fix it .. My phone: ZTE Axon 7 - Snapdragon 820, 4GB RAM, Andreno 540 etc ..



    IGN: *\N3€xT/*
    ID: 1943713
    server: Europe 2
    device: ZTE Axon 7
    Dear Player
    Sorry for the inconvenience. We will report your case to our developers. Thanks.

    Best Regards
    Betty

  5. #1460
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Zzzoom View Post
    1-Can you please put a way to get gems please?
    Because since the last update its impossible to get gems in a free way...
    I mean something like achievments or at the end of season please?
    If this is not possible please make it possible to buy skins with tickets please.
    2-Bug : one of jungle creeps is not right, i think it is upside down or something.
    And the big one that holds the buff doesnt stun,is this a bug or should it be like that?
    3-By the way...
    Why isnt arden available for free in training?
    Because all other heroes are...
    Dear Player
    3. Our developer just told me that it's designed to work this way. Thanks.

    Best Regards
    Betty

  6. #1461
    New Comers Contributor Level 1
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    Hi guys, a little help please? I lost my account due to getting a new phone.

    ID (Old Account): 172652. ID (New Account): 13643814.

    Thanks you.

  7. #1462
    Iron Member Contributor Level 1
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    Good day! This is all about over pricing of heroes/skin and on game Jungle monsters Bug
    Diamond Price: when you buy 300 Diamonds the price we need to pay is Php 245.00, so the price of 1 Diamond is Php 0.8166666

    • Hero Arden : Price 2,388 Diamonds * Php 0.8166666 = PHP 1,950.00(total Amount we need to spend to obtain the hero) This is unreasonable and Overprice for 1 specific hero
    • Classic skin : Price 388 Diamonds * Php 0.8166666 = Php 316.87(total Amount we need to spend), Overprice for a classic skin , It much better to make it 260 diamonds
    • Epic skin : Price 1,188 Diamonds * Php 0.8166666= Php 970.20(total amount we need to spend) This price is Reasonable for an Epic skin
    About Jungle monsters Bug:
    • After the recent update, and new season begin some of the jungle monsters become askew, below is the Screen shots for Proofs.


    IGN: {GB} レムW ✍
    ID: 170173
    SERVER 3: ASiA


    Regards,

    Mark Fuentes
    26610535_1858888090849013_53357212_o.jpg26653708_1858888324182323_33759855_o.jpg

  8. #1463
    Iron Member Contributor Level 1
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    there's a Bug when we 1. Open/check the Players info 2. when we check battle history and 3. when we are in the Lobby , The Red wifi sign is always appearing below is the screen shot for the proof

    IGN: {GB} レムW ✍
    ID: 170173
    SERVER 3: ASiA


    Regards,

    Mark Fuentes
    26543706_1858900380847784_1431848840_o.jpg26540070_1858900350847787_1660847639_o.jpg

  9. #1464
    Bronze Member Contributor Level 4
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    There is a problem can you please fix it?
    If i want to download from app store ill download 80mb and then again 250mb inside game right?
    Can you please remove the ingame download and just make it together so when i download from app store itll be 330mb without ingame download?
    This is really annoying cause iphone deletes data when storage more than 70% and that ingame download is a data too so now i have to download 250mb everytime i have to login. I like this game alot but if this keeps going on i cant play it anymore If i have to be forced to download 10gb a week...

  10. #1465
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Gwaps021 View Post
    Good day! This is all about over pricing of heroes/skin and on game Jungle monsters Bug
    Diamond Price: when you buy 300 Diamonds the price we need to pay is Php 245.00, so the price of 1 Diamond is Php 0.8166666

    • Hero Arden : Price 2,388 Diamonds * Php 0.8166666 = PHP 1,950.00(total Amount we need to spend to obtain the hero) This is unreasonable and Overprice for 1 specific hero
    • Classic skin : Price 388 Diamonds * Php 0.8166666 = Php 316.87(total Amount we need to spend), Overprice for a classic skin , It much better to make it 260 diamonds
    • Epic skin : Price 1,188 Diamonds * Php 0.8166666= Php 970.20(total amount we need to spend) This price is Reasonable for an Epic skin
    About Jungle monsters Bug:
    • After the recent update, and new season begin some of the jungle monsters become askew, below is the Screen shots for Proofs.


    IGN: {GB} レムW ✍
    ID: 170173
    SERVER 3: ASiA


    Regards,

    Mark Fuentes
    26610535_1858888090849013_53357212_o.jpg26653708_1858888324182323_33759855_o.jpg
    Dear Player
    We will look into the Jungle monster issue. And we will forward your pricing feedback to our production team. Thanks.

    Best Regards
    Betty

  11. #1466
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Gwaps021 View Post
    there's a Bug when we 1. Open/check the Players info 2. when we check battle history and 3. when we are in the Lobby , The Red wifi sign is always appearing below is the screen shot for the proof

    IGN: {GB} レムW ✍
    ID: 170173
    SERVER 3: ASiA


    Regards,

    Mark Fuentes
    26543706_1858900380847784_1431848840_o.jpg26540070_1858900350847787_1660847639_o.jpg
    Dear Player
    We will look into this problem as well. Thanks.

    Best Regards
    Betty

  12. #1467
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Zzzoom View Post
    There is a problem can you please fix it?
    If i want to download from app store ill download 80mb and then again 250mb inside game right?
    Can you please remove the ingame download and just make it together so when i download from app store itll be 330mb without ingame download?
    This is really annoying cause iphone deletes data when storage more than 70% and that ingame download is a data too so now i have to download 250mb everytime i have to login. I like this game alot but if this keeps going on i cant play it anymore If i have to be forced to download 10gb a week...
    Dear Player
    We are so sorry that it has to be separately downloaded. We will ask our developers and see if we have a better way. Thanks.

    Best Regards
    Betty

  13. #1468
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    Hi betty here I'am again , There's a new bug in matching display here's a Screen Shot for Proof

    IGN: {GB} レムW ✍
    ID: 170173
    SERVER 3: ASiA


    Regards,

    Mark Fuentes

    26692087_1860569637347525_2143135726_o.jpg

  14. #1469
    Iron Member Contributor Level 1
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    Hi betty in After game poster when you get Quadra Kills in on game battles after the game the poster display stated it as PENTAKILL rather than QUADRA KILL . here's a Screen shot attached for proof.
    Inked26543724_1860569947347494_2073986360_o_LI.jpg

    IGN: {GB} レムW ✍
    ID: 170173
    SERVER 3: ASiA


    Regards,

    Mark Fuentes

  15. #1470
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    User ID: 2314919
    Bug: "Harker" (Warrior of light)

    His second skill "Sacred Storm" can't be cancelled once activated but the description says: "Tap the ability again to stop casting"
    This needs to be fixed (and pls make the ability useful at all give it some lifesteal or let it scale with lifesteal from your attacks)
    I'm sorry if this is already mentioned I didn't check the last 98 pages
    Regards Almdudler

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