Report bugs and Feedback

[Suret]

Hello. I have problems with ping. The whole game Ping 2k and comes to 100k. Solve this problem already. Almost the whole game I stand in place and can not move. Naturally often lose, that is not very pleasant.

[Van Voyage]

Hello. I have problems with ping. The whole game Ping 2k and comes to 100k. Solve this problem already. Almost the whole game I stand in place and can not move. Naturally often lose, that is not very pleasant.

Try to lower your graphic in the setting menu. Also remember to close any other application which also using an internet connection.

[Van Voyage]

User ID: 325911
BUG: I noticed that right after we level up a Spell(Attack), those skill that higher than level 1 would have the same description with the remaining skill that still at level 1. In example, currently the only level 1 Spell(Attack) i had is Smite. When i checked the other spells which is higher than level 1, they would have the same description like Smite.
http://rs36.pbsrc.com/albums/e41/Fra...h=480&fit=clip

http://rs36.pbsrc.com/albums/e41/Fra...h=480&fit=clip

http://rs36.pbsrc.com/albums/e41/Fra...h=480&fit=clip

http://rs36.pbsrc.com/albums/e41/Fra...h=480&fit=clip

By the way, i already tested those bugged skill in a match and they won't have the same effect like Smite as the description says and we can see only the description went wrong.

Device Model: Huawei P9 Lite

Best Regards,
Van Voyage

[Creedoxo]

ho i can open a new thread

[Sister]

All deleted.

[D4RK574R]

Dear Players,
Heroes Arena appreciate players who have their eyes on us. We will give out massive gems during the course of our beta testing! Once your suggestion or feedback is confirmed and accepted, we will gift you a good amount of in-game Diamonds as reward. We would like to work together with players to make our game better and better. Hope you all enjoy our new game, Champions!

PS. Please don't forget to leave us your User ID. And here's the recommended format:

User ID: (Can be found in the Contact Us tab)
Suggestion or BUG:
Device Model(for BUG):

Best Regards
Heroes Arena Team

User ID:129776
My rune page is discolored and not usable I can look at my inventory. Also my game freezes when i try to update spells.
Galaxy s 7

[Suret]

On my device can not reduce the quality of the graphics. Also during the game, all programs are closed. High Ping ainoy ucool. They copied Mobile Legend game in which there are no bugs. And to make a lot of mistakes.

[Van Voyage]

On my device can not reduce the quality of the graphics. Also during the game, all programs are closed. High Ping ainoy ucool. They copied Mobile Legend game in which there are no bugs. And to make a lot of mistakes.

Well as the game still in beta tester, please expect any flaw and bugs. The reason why the admin created this thread is for us the player to help them so the game can be even better during the Close/Beta Server Launch. Also Heroes Arena is different from Mobile Legends. I've played Mobile Legends and I'm currently an Epic rank.

[TheLegend27]

User ID: 262442
Bug: I cant see attack spells
Device: Galaxy S7 Edge

[YokoLoko]

Dear Players,
Heroes Arena appreciate players who have their eyes on us. We will give out massive gems during the course of our beta testing! Once your suggestion or feedback is confirmed and accepted, we will gift you a good amount of in-game Diamonds as reward. We would like to work together with players to make our game better and better. Hope you all enjoy our new game, Champions!

PS. Please don't forget to leave us your User ID. And here's the recommended format:

User ID: (Can be found in the Contact Us tab)
Suggestion or BUG:
Device Model(for BUG):

Best Regards
Heroes Arena Team

User ID: 272848
Device model: HUAWEI M2 (3GB RAM).
1.
There is need to do something with AFK players, punish them with decrease their exp or something.
And give AFK players in match gold to active players so they could continue match without him.
2.
In game there is not Belarus flag.
3.
In game I love chat with teammates, but in this game in choosing mode and in match there is not something like that.
So players cannot communicate each other what hero choose or write down how to play in game. I know there is great system of communication but it is not enough.
4.
There is also a problem with leveling up skills. I choose skill with frog to level it up and it come to level 2, but when I saw It second time it was on level 1 again.
5.
Maybe something more with achievements system. It would be great. Players love to gain them.
6.
I checked up for you descriptions of heroes skills and there are errors with descriptions of 4 heroes.
1!Admiral swell
2!Jubilee ambush
3!Burning sun flare
4!Tyrant mind blast
For example <color/>

[D4RK574R]

User ID : 129776
In my spell inventory the descriptions are in asian characters and I have English as my main language.
Galaxy s7

[LanggingPH]

User ID: 281703

Firstly i must say the graphics can be comparable to dota 2 on my phone its stunningly gorgeous. Its like Unreal engine 4. This game has lots and lots of potential in beating other mobas in no time. Gameplay and graphics are very well polished for a Beta.

Suggestions:
1) in game chat to teammates, enemies can't see your chat to avoid flaming.
2) recall takes too long give it like a second less.
3) marksman class way too OP a team of marksman equals GG believe me they can easily kill a team of tanks by harassing them early game and the gap widens more late game.
4) heroes way too expensive.
5) when a get 2 levels above the entire players in the game i get DC, have to reconnect again. This happened twice.

Overall an excellent game, great graphics and i'm really excited for what's in store in the near future. 😁

[Lord Dutz]

User ID : 105309

Ok first off: Great game, I have had a fantastic time playing and learning this game. Your graphics are amazing and interface is easy and comfortable, unlike most mobile MOBAs out there.

Suggestion : So my only real problem with the game has to do with champion select. All ten players have to press confirm to enter champion select, however then someone in your team doesn't pick a champion. It appears that the game then defaults their champion to Titan Warlord ( I am saying this because every time this happens the person has Titan Warlord locked in, coincidence?). This AFK person is then sent into the game with all the other players and remains AFK for the entire game. So I was wondering if it would be possible to implement a system where it doesn't start the match if someone doesn't lock in a champion and rather sends you back to matchmaking queue (same as it does when someone doesn't press confirm). This system may prevent a lot of losses seeing as it would partly solve the AFK teammate problem a lot of people are having. Although I'm aware this might cause a problem with finding games, seeing as the game is in BETA and not a lot of people are playing it yet, but it should prove effective in the long run. Most MOBAs make use of this function, so I thought it would be nice if your game had it too.

That's the only serious problem I have with this game, but as I said its still in BETA so I know we'll see a lot of improvements as the game grows. Other problems I have seem to have all been mentioned already so its not necessary to repeat for the 30th time

Bug : One bug I will repeat though is when I load into a game, it will throw me out of the game entirely. Its no big deal thought I've gotten it right to only miss 1 level in-game. I'm sure this problem will get fixed eventually as the BETA proceeds. My phone is a Samsung J1 mini

I hope you take my suggestion into consideration.

Your Ruler
Lord Dutz

[Suret]

Ping even for a beta test sdishkom large. I stood the entire game in one place. Do not reboot helps. Some characters taken from the Mobile Legend. For example, a warrior of light. And a few heroes who have similar skills. Map identical. Rune system, and even almost the same menu.

[How]

User ID: 204721
Issue:
attack spells bugged
Upgrading spells or runes requests multiple clicks till accepted