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Thread: Report bugs and Feedback

  1. #211
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Speedy09 View Post
    User id: 337621
    Matchmaking is horrible... another day of waiting over an hour to get into a game. Only found a suitable match 3 times and each time at least one user didnt start the match.
    Dear Player
    Sorry about that, since we don't have many players at the moment that it may take some time to wait for other players in higher ranks. It will be much better once we start promoting the game. Thanks.

    Best Regards
    Betty

  2. #212
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Chr0niC View Post
    Hey a bit of confusion,

    Just wondering if I'm actually playing this with people or AI?
    Seems to me every game the Hero's move like bots, they don't jungle or stand idle...ever.
    granted I get your suppose to play the game, but watching replays and watching other hero
    movement seems like there bots...

    Attachment 12343
    Are these actual players or bot with generated names...? Chat would help solve this problem.

    Regards,
    Chr0niC
    User Id: 657183
    Dear Player
    Over 9 out of 10, if your opponents use the same national flags. They are AIs. Thanks

    Best Regards
    Betty

  3. #213
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by D4RK574R View Post
    ID:129776
    Why can we only report "afk" I'm getting tired of getting stuck on teams where people don't come and help defend the main base. It has happened too often lately
    Dear Player
    Reporting players for AFK will actually punish them from queuing games. Some new comers just don't know how a match work. Some for other reasons. We will report this issue to our developers. Thanks.

    Best Regards
    Betty

  4. #214
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Alolanduck View Post
    ID:675617

    3 straight wins does not give additional star. Please fix this.
    Dear Player
    After you reach Gold III rank. You will not get additional star now. Thanks.

    Best Regards
    Betty

  5. #215
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Ejhaypadilla View Post
    Please help me. I want to get back my account.
    Old Username: Jhay16
    New id: 710093
    Dear Player
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  6. #216
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    Why can we only report "afk" I'm getting tired of getting stuck on teams where people don't come and help defend the main base. It has happened too often lately

  7. #217
    Silver Member Contributor Level 4 SolidtaryX's Avatar
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    UserID:326207
    BUG:sometimes when i recall i got teleported at the mid of map
    IGN:☆Royal☆Nico♫
    Current Rank:Master ☆ x320
    Server:Asia Server(PH)
    Best Hero: (Wild Card)

  8. #218
    New Comers Contributor Level 1
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    Dear Player
    Could you tell us your device's resolution to check please? So that we can reproduce your problem on our development devices. Thanks.

    Best Regards
    Betty

    From log.txt
    [22:03:03.411561 +06] [Log]Display: System : 1920x1200 / rendering : 1920x1200
    [22:03:03.412011 +06] [Log]Screen.currentResolution is: 1920x1200
    [22:03:03.412266 +06] [Log]Resolution set to: 1280x800
    log.txt
    2017_01_19_19.04.45.jpg
    IMG_20170119_193007_515.jpg

  9. #219
    New Comers Contributor Level 1
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    Sorry, i don't know how remove this post

  10. #220
    Iron Member Contributor Level 1
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    Quote Originally Posted by Betty View Post
    Dear Player
    Over 9 out of 10, if your opponents use the same national flags. They are AIs. Thanks

    Best Regards
    Betty
    Betty, then why not have bot by there name so we players know before the match start that we know have AI either on our team or not? Seems silly not to identify the AI enemy or teammates due to the fact that you can't rely on AI to help you... not to mention if you have AI on your team vs 5 players you lost and it's not fair to your season rankings...

    Regards,
    Chr0niC
    User Id: 657183

  11. #221
    Silver Member Contributor Level 4 SolidtaryX's Avatar
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    its just starting game its like a kinda advertise to player.oh im strong in ranked game,oh i got mvp in this game.oh gotta play this like that lmao
    IGN:☆Royal☆Nico♫
    Current Rank:Master ☆ x320
    Server:Asia Server(PH)
    Best Hero: (Wild Card)

  12. #222
    Silver Member Contributor Level 4 SolidtaryX's Avatar
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    UserID:326207
    BUGAILY TASK DONT GIVE REWARDS I SUPPOSE TO LEVEL UP AFTER CLAIMING REWARDS BUT I DIDNT PLEASE CHECK THEM
    IGN:☆Royal☆Nico♫
    Current Rank:Master ☆ x320
    Server:Asia Server(PH)
    Best Hero: (Wild Card)

  13. #223
    Iron Member Contributor Level 1
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    User id: 337621
    After a game it says users aquired gold during but it never shows up after. Ive only managed to get 13k gold so far. Is this for in game stat only for ranks or are you supposed to be able to use it?

  14. #224
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    User ID: 358629
    Suggestion or BUG: On a ranked match I had, the hero Lucent was almost invisible in the opposite team.I could not see hes name, while on every other hero I could (allies and enemies) and the hero image was not clear. I m sorry I didnt took a SS on it.
    Device Model: Samsung Galaxy S7 Edge

  15. #225
    Gold Member Contributor Level 6
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    ID:781247

    Bug: I played a full game and as I was just about to last hit the nexus after we aced the other team, the game freeze. I relogged to find out in my history that I lost the game and the K/D for each team was completely flipped.
    This damaged my win rate, my kda and I lost a star in a game I won!

    Galaxy S5

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