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Thread: Report bugs and Feedback

  1. #1501
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by OmEn View Post
    user id : 5596882
    device model : oppo a37

    my game gets so laggy when my ranked tier reached gold. my ping is green.
    i played most of moba on android and i havent encountered such as this problem.
    Dear Player
    Our developer said that there will be a resources update later today. Please try to update it from Google Play. Thanks.

    Best Regards
    Betty

  2. #1502
    New Comers Contributor Level 1
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    Jan 2018
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    Betty, ¿Podrías vincular mi cuenta vieja a la cuenta nueva?

    Mi teléfono estaba muy lento así que decidí restablecerlo a valores de fábrica y volver a instalar el juego pero cuando lo hice mi Facebook se vinculó con la cuenta nueva en vez de ingresarme a mi cuenta principal.

    Mi cuenta principal: 3168528.
    Mi cuenta nueva: 14202246.

    Mi modelo de tablet es TR10CS1

    Por favor soluciona el problema de vinculación para no tener mas errores.

  3. #1503
    New Comers Contributor Level 1
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    Quote Originally Posted by NewDay View Post
    Betty, ¿Podrías vincular mi cuenta vieja a la cuenta nueva?

    Mi teléfono estaba muy lento así que decidí restablecerlo a valores de fábrica y volver a instalar el juego pero cuando lo hice mi Facebook se vinculó con la cuenta nueva en vez de ingresarme a mi cuenta principal.

    Mi cuenta principal: 3168528.
    Mi cuenta nueva: 14202246.

    Mi modelo de tablet es TR10CS1

    Por favor soluciona el problema de vinculación para no tener mas errores.

    Betty, could you link my old account to the new account?

    My phone was very slow so I decided to reset it to factory values ​​and reinstall the game but when I did my Facebook was linked to the new account instead of entering my main account.

    My main account: 3168528
    My new account: 14202246

    My tablet model is TR10CS1

    Please solve the linkage problem to avoid having more errors.

    (Translation from Spanish to English by google)

  4. #1504
    New Comers Contributor Level 1
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    Please answer fast. T-T

  5. #1505
    Iron Member Contributor Level 2
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    Quote Originally Posted by Betty View Post
    Dear Player
    If it's still happening. Please capture a screenshot which shows both teams' players. And please let us know which team is the 3+2 team so that we could provide more samples for our production team and developers. Thanks.

    Best Regards
    Betty
    Betty,
    Id : 2533099
    Id: 6142483
    Check the first id’s history,
    He is with the second one 90% of the times,
    And if your system can do this check it,
    They do not go together by inviting each other,
    I can guarantee this.

    Its in server 2 (Europe)

  6. #1506
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Zzzoom View Post
    Betty,
    Id : 2533099
    Id: 6142483
    Check the first id’s history,
    He is with the second one 90% of the times,
    And if your system can do this check it,
    They do not go together by inviting each other,
    I can guarantee this.

    Its in server 2 (Europe)
    Dear Player
    I don't have access to check a player's history. A screenshot is needed to open a case on this issue for our developers. Thanks.

    Best Regards
    Betty

  7. #1507
    New Comers
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    Id: 13348413
    Mi error no me deja jugar partidas con amigos me detecta error del servidor y no me carga la partida solo a mi y el juego me bota

  8. #1508
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Andore View Post
    Id: 13348413
    Mi error no me deja jugar partidas con amigos me detecta error del servidor y no me carga la partida solo a mi y el juego me bota
    Dear Player
    Sorry for the inconvenience. Could you attach a screenshot here so that we know where you stuck please? Thanks.

    Best Regards
    Betty

  9. #1509
    New Comers
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    Didn't receive 3k bonus gems from double basic during Christmas event. Was working with support on it and now every support ticket keeps disappearing.

  10. #1510
    New Comers
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    Ever since the patch on Monday I click the emote button in-game and it won't let use an emote just clicking it and nothing happens the emote window doesn't even go away

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