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Thread: Report bugs and Feedback

  1. #1681
    Bronze Member Contributor Level 4
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    Quote Originally Posted by Betty View Post
    Dear Player
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty
    Thanks a lot,
    And i was wondering if I could get the 500 diamonds i had in my new account to my main account?

  2. #1682
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Zzzoom View Post
    Thanks a lot,
    And i was wondering if I could get the 500 diamonds i had in my new account to my main account?
    Dear Player
    If you made a wrong purchase, we would be able to transfer it to your main. But your first time purchase bonus would not be included. Please tell us the time and package name of the order. And then make a same order on your current account, and stop right before it asks you to confirm the payment and then let us know and we could manually confirm that order for you. Thanks.

    Best Regards
    Betty

  3. #1683
    Bronze Member Contributor Level 4
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    Quote Originally Posted by Betty View Post
    Dear Player
    If you made a wrong purchase, we would be able to transfer it to your main. But your first time purchase bonus would not be included. Please tell us the time and package name of the order. And then make a same order on your current account, and stop right before it asks you to confirm the payment and then let us know and we could manually confirm that order for you. Thanks.

    Best Regards
    Betty
    I didn’t do any purchase,
    Those are the diamonds left from the beta days

  4. #1684
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    We need a lock target option. The only 2 options we have are nearest and lowest health. This is a necessity. DPS needs to go to proper target so marksmen fall short in this aspects. Usually blowing there skills on a tank or not an important player

  5. #1685
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Zzzoom View Post
    I didn’t do any purchase,
    Those are the diamonds left from the beta days
    Dear Player
    Diamonds are bound to the account that they are not able to be transferred. Thank you for your understanding.

    Best Regards
    Betty

  6. #1686
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Bayoubilly View Post
    We need a lock target option. The only 2 options we have are nearest and lowest health. This is a necessity. DPS needs to go to proper target so marksmen fall short in this aspects. Usually blowing there skills on a tank or not an important player
    Dear Player
    Thank you for your suggestions. We will let our production team and developers know. Thanks again.

    Best Regards
    Betty

  7. #1687
    Platinum Member Contributor Level 8
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    there is a lock on option.

  8. #1688
    Platinum Member Contributor Level 8
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    Quote Originally Posted by Betty View Post
    Dear Players,
    Heroes Arena appreciate players who have their eyes on us. We will give out massive gems during the course of our beta testing! Once your suggestion or feedback is confirmed and accepted, we will gift you a good amount of in-game Diamonds as reward. We would like to work together with players to make our game better and better. Hope you all enjoy our new game, Champions!

    PS. Please don't forget to leave us your User ID. And here's the recommended format:

    User ID: (Can be found in the Contact Us tab)
    Suggestion or BUG:
    Device Model(for BUG):

    Best Regards
    Heroes Arena Team


    P.S. Gems reward had ended. But you can still post your report and feedback. But it's suggested that you start a new thread in the General Discussion for better follow-up.
    How do i find my device Model if i use a emulator

  9. #1689
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by RwbyRave View Post
    How do i find my device Model if i use a emulator
    Dear Player
    You can just tell us which emulator and emulator version you are using. Thanks.

    Best Regards
    Betty

  10. #1690
    Iron Member Contributor Level 2
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    Bug: Kors first ability "Touch" is treated as a normal attack when not in charging mode. This results in it being able to crit and lifesteal and essentially makes it better than when he is charging.

    Bug: Samanosukes heavy-sword charge-up attack can be retargetted while charging. Doing so doesn't change the displayed attack area and makes it difficult or impossible to avoid. Due to the high-risk/high-reward nature that I'm guessing was the intent, he shouldn't be able to retarget it at all.

    Bug: Gassiel's ultimate ability is listed as doing 300% AP damage per second. I think that the actual value is 30%.

  11. #1691
    Bronze Member Contributor Level 4
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    1-
    The hero kors’s first ability does 6k crit and one shots most heroes...like wtf?!

    2-
    With the new patch you guys made jungling and farming nearly useless.
    The only way to gain gold now is to kill heroes,this is stupid.

  12. #1692
    Iron Member Contributor Level 2
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    Làm ơn giúp tôi lấu lại tài khoản
    Id chính 14198827
    Id phụ 14407642
    Cảm ơn rất nhiều

  13. #1693
    Platinum Member Contributor Level 8
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    Quote Originally Posted by Zzzoom View Post
    1-
    The hero kors’s first ability does 6k crit and one shots most heroes...like wtf?!

    2-
    With the new patch you guys made jungling and farming nearly useless.
    The only way to gain gold now is to kill heroes,this is stupid.
    what????????????? explain please.

  14. #1694
    Iron Member Contributor Level 2
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    Betty làm ơn giúp tôi
    Điện thoại của tôi có thể chơi được 2 tài khoản
    Nhưng bây giờ tôi không thể đăng nhập được vào tài khoản chính nữa.làm ơn giúp tôi lấy lại tài khoản chính id là14198827
    Tài khoản phụ14407642

  15. #1695
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Zzzoom View Post
    1-
    The hero kors’s first ability does 6k crit and one shots most heroes...like wtf?!

    2-
    With the new patch you guys made jungling and farming nearly useless.
    The only way to gain gold now is to kill heroes,this is stupid.
    Dear Player
    1. Please let us know if it happens again so that we could retrieve the replay and have a check. And we need your account id and the screenshot of the names of other players to locate the match.

    2.We will report this issue to our production team. Thanks.

    Best Regards
    Betty

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