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Thread: Report bugs and Feedback

  1. #2101
    New Comers
    Join Date
    Sep 2018
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    Hello,

    Daily reward is not fixed.

    Also season reward does not seem to be correctly given. Diamonds were supposed to be given and I had nothing special, same for all of my god rank friends. I don't know about the other ranks.

    Edit :
    Customer support can't be contacted, the page does not load.
    Promotional offers don't display in the message center since a recent update.

    GoW_Ulis Kore, 22718856, Europe server.

  2. #2102
    Bronze Member Contributor Level 3
    Join Date
    Jun 2019
    Posts
    39
    Rep Power
    2
    Everyone in the chat of the game are still questioning the unknown occurrence of the diamonds that were supposed to be given since season 10 of rank is over, good call on the daily check in error

  3. #2103
    New Comers
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    Jun 2019
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    4
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    Probably the solution for "daily check-in" problem is installing the old version. Anybody still has it?

  4. #2104
    Iron Member Contributor Level 1
    Join Date
    Dec 2018
    Posts
    13
    Rep Power
    2

    New hero

    will there be an update on the arena heroes ... ?? I see in games a new hero can be bought 7 days more

  5. #2105
    New Comers
    Join Date
    Jan 2019
    Posts
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    Id:3232867
    I wana report 2 bug. First samanosuke 1st ability that people can change direction during charging. Two maximum crit bug, in other moba games maximum is 1500 or 2k but in heroes arena purity and carin deal more than 7k each hit. Purity is a big bug hero please fix this bugs

  6. #2106
    Iron Member Contributor Level 1
    Join Date
    Sep 2018
    Posts
    9
    Rep Power
    2

    Cheaters in the game

    Please review the account Hero#29930535 It is either exploiting a bug or cheat. I can send proof if needed

  7. #2107
    Bronze Member Contributor Level 3
    Join Date
    Jun 2019
    Posts
    39
    Rep Power
    2
    Hey Betty, have you and your team found a new model for the game to run and tests heroes arena’s new designs? Sadly Camilla couldn’t make it as it seems that she was a bit too buggy for release as a playable character, and it seems that the game has been having some love lately as the daily check-in has been fixed and resolved, as well as the diamond prices and amounts being fixed, hopefully you guys can adjust some characters who had been given the lime light for too long as in a character who is in need of a balance adjustment, if the game is still getting some slow updates pls let me know, I’ve been a big fan of this game since 2017 and I haven’t given up on it, it’s style still brings in the charms

  8. #2108
    New Comers
    Join Date
    Jun 2019
    Posts
    4
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    I still do not get the reward for invitation, please check and fix it, I really want Hippolyta.

    My ID: 27452923
    Guest ID: 31966122

  9. #2109
    Iron Member Contributor Level 1
    Join Date
    Mar 2019
    Posts
    14
    Rep Power
    2
    Hey Betty,

    I'm not sure if you're aware but Google Play is not allowing the Google Play balance to be able to be used for this game any longer it happened during the most recent update of the game I'm not certain what happened but I am no longer able to use my Google Play balance on here. However I am still able to use my credit card to charge anything that I would like to do as a microtransaction but it is like you guys have made it clear that you are not taking any Google Play credit as payment any longer can you update the community on whether you are doing this or not.

  10. #2110
    New Comers
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    Jul 2019
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    1
    Id:29297915
    Bug: gostaria de pedir pra não falarem que vão dar recompensas de temporada se isso nao for verdade, eu terminei a temporada diamante e nao recebi as 650 diamantes que sao prometidos em jogo.

  11. #2111
    New Comers
    Join Date
    Jul 2019
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    32251520
    Bug: I think the resolution is not fit on my phone and sometimes i cant add level on my skills, can you please fix it a for better gameplay thankyou!!
    Phone, Vivo V7 Plus

  12. #2112
    New Comers
    Join Date
    Jul 2019
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    1
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    1

    Update the game

    Id: 25069493
    Bug(s): 1. When i want to play at CoP vs AI is a normal matchmaking with real players
    2. Please work at weaklee updates
    3. Work at day rewards
    4. In gane ar cheaters

    Work at the game man, and add more heroes

    Phone: Samsung Galaxy J3 2016

  13. #2113
    New Comers
    Join Date
    Aug 2019
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    Mods: we need your help, the hero samanosuke has a bug that makes him deal so much damage and this bug had been used by some many players affecting the in
    -game experience, I hope you can correct this bug for the game experience, thanks.

  14. #2114
    User ID: 31162344
    Suggestion: 1. You can improvise the design of the map by creating themes. It can attract a lot of users just by fixing small changes in the game because it has smoother ping in ranked matches when compared to mobile legends and AOV.
    2. PVP battles, if you can create an option such that a player can battle with another one.
    3. You can fix the issue in the exchange store for shards by changing the heros or the heros skins for a month or for a season
    BUG:1. Even though I have the shards it is not shown in the inventory section in the shard column.
    2.What is the use of the honor option?
    Device model: Vivo V7

  15. #2115
    New Comers
    Join Date
    Aug 2017
    Posts
    4
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    3
    When is the next balance update plse?

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