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Thread: Report bugs and Feedback

  1. #1096
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    ID: 1049354
    Dispositivo: Moto X 2G
    20795100_1647897581901635_523403333_o.jpg20750917_1647897551901638_598103233_n.jpg

    Estou sincronizado com minha conta do facebook secundária, e a imagem que fica é a da minha conta principal do facebook, e não quer muda para a foto da minha conta secundária do facebook.

  2. #1097
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    Game Error

    Error Game: I At 99% loading Matches shall be stopped and cant connect again.please fix it thanks.
    See this picture😑
    https://ibb.co/d6em9v

  3. #1098
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    Game loading error

    i have a loading matches problem.loading error and cant connect again
    See screen
    https://ibb.co/cSJGRa

  4. #1099
    Bronze Member Contributor Level 3
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    It doesnt happen 100% of the time, but this bug is just weird.

  5. #1100
    Bronze Member Contributor Level 3
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    Quote Originally Posted by Betty View Post
    Dear Player
    Sorry for the inconvenience. Does it 100% happen please? If not, please tell us your account id to check. Thank you.

    Best Regards
    Betty
    Well it doesnt happen 100% of the time but this bug is just weird...
    USER ID: 3221137 ( probably )
    IGN: [T-P] Sniper

  6. #1101
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by harrypramana27 View Post
    I dunno how to upload foto in this forum
    There is no button to upload pic
    But my account, harry27
    Server 3 asian
    Dear Player
    You can upload the pictures to postimg.org and then paste the link here. If you are using a PC, you can attach the picture by using our reply toolbar to attach the pictures. Thanks.

    Best Regards
    Betty

  7. #1102
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Fedde ARG View Post
    First of all, thank you for your good work.


    Character Name: Fedde ARG
    Account ID: 6949541
    Device: iPhone 7+

    Problems Detail:
    1: when i accept to join a game, the time stops and the game crash, when i reopen the app, i cant select a champion and the game picks the first option for me.

    2: the winstreak bonus, its not working.

    3: this is not a bug but i wanna know why dev decided to destroy monica/manipulator? The new mechanics dont work at all. No power at all, this is not my first moba, ive played a lot before this ... please, think about that champion, its really hard to get her, now its almost useless.


    Again, thank you for let me play your game, and for working so hard to fix every bug we report.


    My english is really bad, sorry about that.
    Dear Player
    Sorry for the inconvenience. 1: Was it a Ranking game or any other mode please? 2: You don't get winstreak bonus after you reach Gold ranks. 3: Our production team review the game data statistics periodically. So if we found her too weak, we would tweak her again. Thank you.

    Best Regards
    Betty

  8. #1103
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Player
    You can unlink it and link your facebook account again. If you lost your account, please also give us the current account id you have on your device now so that we can replace it with your old one. Thanks.

    Best Regards
    Betty

  9. #1104
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Yartwo View Post
    Error Game: I At 99% loading Matches shall be stopped and cant connect again.please fix it thanks.
    See this picture
    https://ibb.co/d6em9v
    Dear Player
    Sorry for the inconvenience. We will report your case to our developers. Thanks.

    Best Regards
    Betty

  10. #1105
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by xxSniperGamingxx View Post
    Well it doesnt happen 100% of the time but this bug is just weird...
    USER ID: 3221137 ( probably )
    IGN: [T-P] Sniper
    Dear Player
    Our developer told us that the problem should have been fixed. Please let us know if it happens again. Thank you.

    Best Regards
    Betty

  11. #1106
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    Username - 1mbam4sh1
    device model - iphone 7 plus
    bug -

    sometimes when i start a normal game, the game gets stuck at the time of starting the game and then cannot select the hero and the skills like heal, shield and all. This is happening since the last update in which the battle chests were removed. Facing a lot of issues because of this.

    Please look over it and revert.

    Regards

  12. #1107
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    Hi please fix loading matches error and cant reconect thanks
    Account name : yartwo
    User id : 6115829
    Server : 2 europe
    Phone : j7 samsung

  13. #1108
    Bronze Member Contributor Level 3
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    ....................

  14. #1109
    Prime Leader Contributor Level 11 Lady-E's Avatar
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    Support doesn't bother to reply to my ticket so I'm posting it here as well.After last update Chimera's 2nd skill is broken. If there is no hero or minion in range skill effect will disappear, if something approaches close to range but still not in range it will follow up to a hero/minion approaching but in most cases it just disappears.This is really dumb, it wasn't like this and shouldn't be. When you cast a skill it leaves venom on the ground regardless is there enemy nearby. It makes no sense to be nerfed in this why, if it was intentional, why be able to cast it only for effect to disappear?
    TL 105, VIP 11, AHP 1.522m, Hero Stars 570; Heroes No: 114 - 56 r2, 6 r1, 24 r, 24 o2, 3 o1; 31 Legendaries, 12 max trained heroes

  15. #1110
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by 1mbam4sh1 View Post
    Username - 1mbam4sh1
    device model - iphone 7 plus
    bug -

    sometimes when i start a normal game, the game gets stuck at the time of starting the game and then cannot select the hero and the skills like heal, shield and all. This is happening since the last update in which the battle chests were removed. Facing a lot of issues because of this.

    Please look over it and revert.

    Regards
    Dear Player
    Sorry for the inconvenience. Could you also attach a screenshot which shows where you were stuck. Thank you.

    Best Regards
    Betty

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