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Thread: Report bugs and Feedback

  1. #2176
    Iron Member Contributor Level 2
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    UserID:41807652
    BUG: Delay touch response

    Delay touch video: https://youtu.be/iPvk0FJXJqk

    Most devices have this problem too.Please fix this problem IMMEDIATELY,thanks
    Last edited by ChunDaiSiuGaming; 02-25-2021 at 03:04 AM. Reason: Provide the user ID
    Heroes Arena Commentator

  2. #2177
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    Id

    The game has a lot of bugs. At the beginning of the game, I could have used gem Stone, but in the middle of the game, the food mine gave me a gem Stone level 9, which caused me to bug the game, and I can no longer use gem Stone. please check it
    User id:444729
    Last edited by mohammaad; 02-25-2021 at 06:12 AM. Reason: I didn't say my id

  3. #2178
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    User ID: 40430580
    Error: Not receiving the season's diamond reward !

    I really like this heroes arena game, but playing rank without getting the diamond rewards of the season makes me very depressed, I really like the heroes' costumes, but after all the effort that I spent to climb up the rank (master 4), I was so happy that after all I would have 1000 diamonds, but after the season is over there is no diamond reward, I'm not sure the You already know this error, but there have been many people having this problem, so far this error has not been fixed !!!

  4. #2179
    Iron Member Contributor Level 1
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    Ayúdame a recuperar mi cuenta leve 288 vᵃⁿᴅᵘᵗᶜʰ estaba acoplada al correo leonfranck12@gmail.com
    Last edited by Turtle bruce; 04-09-2021 at 03:06 AM. Reason: Recuperación de cuenta

  5. #2180
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    Why I got stucked in each and every games?

  6. #2181
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    User ID:3331713
    Bug: I‘m getting kicked out of the game
    Device: Iphone XR / IOS14.4.2

    After some minutes of playing i‘m getting kicked out of the game.
    It says „Your gameplay isn‘t synchronised to the server, please restart your game“ or something like that. When i try to reconnect i get into a loop of this.
    Overall my internet connection isn‘t the problem i were in wifi and also tried playing with my mobile datas ... no changes .. normally i‘ve a ping between 20-30 till this msg is popping.
    Please help me, i cant play anymore.
    ( i‘m loosing k/d and matches through this and its just unfair)

  7. #2182
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    I guess they have just shutdown this game development anymore further because lack of resources and less payable recruitments. So my opinion is that they should either remove the game from global stores and shut it down completely if they don't to give us answers at all.

  8. #2183
    Iron Member Contributor Level 2
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    How's everybody doing this is my fifth year playing this game. If you're not aware of what's going on of a why they haven't continued developing the game or why they haven't did any updates or they took away season Rewards or things like that that's because ucool it's still in a lawsuit with blizzard and Ice frog over the development of this game. If you're not familiar with the civil suit where blizzard riot games and Ice fog is claiming that this is a rip-off of Defenders of the ancient and League of Legends and they're still trying to find out who actually has rights to the MOBA Maps such as this one then you are unaware of what's actually occurring here in the United States. Don't take my word for it please search it online. The best way for me to put this to you is if everybody downgrades to version 2.28 which is very easy to find online you will get all of the kill voice is back as well as it will also help you with the touch feature that has been plaguing the game since they updated to 2.47. Downgrading the game should fix most of the bugs but it will also prevent you from playing in ranked. It freezes the game if you click on ranked play.

    I will be following this closely and I have spoken to people at ucool. Hopefully when this litigation is done and the game is still popular as it is overseas they will get some updates put out because there are people who have the character and there are some people who don't and games and matched play won't even start if someone is using her. So I wish everybody the best keep playing and find me in game same name as here and add me.

    Ciao

  9. #2184
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    I disagree I think sylvis is extremely balanced. The problem that you're seeing when you're seeing that that young lady is out there destroying people as a glass Cannon is that she's fed. One way to slow that down as to keep Silvis from jungling. In specific situation sometimes it's best to keep people from jungling from Jump Street. This means at the onset of the game instead of jungling yourself in your own territory closest to your base you go up to the jungling area of your opponent and prevent them from jungling moptops you may die but it will put them on notice.

    The other issue that you're having is that there are people with runes. I have a physical penetration room set that is extremely destructive when I use sylvis. At her base she is not very good but when she is set up with runes to be a glass Cannon and can jungle with experience boost she is very deadly and can carry.

    Hippolyta her first skill is a basis of physical penetration and when you have rooms attached to her to get physical penetration she becomes extremely nasty as well. I don't think she is unbalanced either she's extremely slow if you do not have boots or some type of speedrun on her she is balance based on how the game is played in ranked she is a very destructive because she can kill everybody in a square area the problem is she had about a one second delay between that skill getting off and you can see her jumping in the air it should be simple to avoid that attack and higher-level players have figured out how to minimize her abilities. Counter picks for her are freeze or ice charecters. She can be Frozen in the Air no different than purity. The other thing that can slow her down is belladonna's ultimate or the witch's ultimate when she throws out that Circle of protection that also creates damage for other players on the team wherever her first ability hits down on the ground inside of that pink circle or yellow circle if you have two of them on the field doesn't affect any players in that area. Hopefully that helps you

  10. #2185
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    ID : 49025295
    Bug : Ada kesalahan disaat ingin bermain turnamen. memasuki lobi turnamen, setelah itu tidak dapat melakukan apaun/stack dan harus keluar game lalu masuk kembali, tapi tetap seperti itu.
    Dan mohon adakan mode ranked.
    Perangkat: redmi 5A

  11. #2186
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    Hello I can play all modes but no rank, when I click ranked mode the game freeze! And then I have to close the game. Can help me ?

  12. #2187
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    ID: E_L_L_I_E
    Bug: Ranked Play Team Up Bug
    Device Model: RealMe C15

    I recently installed the app again after stopping for a while and I decided to start from scratch and made a new account. When I tried to play rank however, it wouldn't respond and I couldn't access even the back button. In order to exit the rank screen, I need to close the app. Please fix this. I can't keep on playing Matched play forever.I am still in Bronze and I have no way to rank up at this point.

  13. #2188
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    Ranked mode freezes up game

    Hi all. When I click on ranked mode then the game freezes solidly. Can't even make use of the back button. Have to force close the app completely and go back in.

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