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Thread: Report bugs and Feedback

  1. #1816
    Bronze Member Contributor Level 3
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    Quote Originally Posted by RwbyRave View Post
    Try waiting for 5mins to see if it loads and report again.

  2. #1817
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Y0UngN1C3 View Post
    Yo iva a comprar un pack de namida su valor era 53 diamantes cuando lo compro me saco mas de 200
    Y con un amigo nos dimos cuenta que algunos precios eran distintos
    ID 5771060
    SERVER 1 AMERICA
    Dear Player
    Sorry for the inconvenience. We are so sorry that it's a display bug. When the player has activated a corresponding trial skin. The price will drop because the package will deduct the price if the player already otbained one or several items of the package. Thanks.

    Best Regards
    Betty

  3. #1818
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by RwbyRave View Post
    Dear Player
    Thank you. We will have our developers check about it again.

    Best Regards
    Betty

  4. #1819
    Iron Member Contributor Level 2
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    Quote Originally Posted by Betty View Post
    Dear Player
    Sorry for the inconvenience. We are so sorry that it's a display bug. When the player has activated a corresponding trial skin. The price will drop because the package will deduct the price if the player already otbained one or several items of the package. Thanks.

    Best Regards
    Betty
    No hay alguna forma de recuperar los diamantes de mas que me cobraron o cancelar la ultima compra un reembolso

  5. #1820
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    Когда разрешение для экранов 18*9 будет?

  6. #1821
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Y0UngN1C3 View Post
    No hay alguna forma de recuperar los diamantes de mas que me cobraron o cancelar la ultima compra un reembolso
    Dear Player
    The price listed was bugged when Skin Trial of the hero was activated because it automatically deduct the price if you have the skin. But the package indeed sells for 258 diamonds. Thanks.

    Best Regards
    Betty

  7. #1822
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Финист View Post
    Когда разрешение для экранов 18*9 будет?
    Dear Player
    Sorry for the inconvenience. It may take another month to fix the problem. We will start working on fixing 18:9 and iPhoneX resolution issue after 2.0 update. Thanks.

    Best Regards
    Betty

  8. #1823
    Iron Member Contributor Level 2
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    Quote Originally Posted by Betty View Post
    Dear Player
    The price listed was bugged when Skin Trial of the hero was activated because it automatically deduct the price if you have the skin. But the package indeed sells for 258 diamonds. Thanks.

    Best Regards
    Betty
    Pero que culpa tengo yo que tenga un bug la tienda yo quiero los diamantes que me sacaron cancelenme el pack yo solo tenia a la namida sin skin dejala como antes

  9. #1824
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Player
    The price of the package is 258 diamonds and if you had the skin, the skin part will be deducted. Do you already have the skin please? Thanks.

    Best Regards
    Betty

  10. #1825
    Iron Member Contributor Level 2
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    Quote Originally Posted by Betty View Post
    Dear Player
    The price of the package is 258 diamonds and if you had the skin, the skin part will be deducted. Do you already have the skin please? Thanks.

    Best Regards
    Betty
    Si tengo todo de la namida pero yo solo queria la piel y el pack se bugio y decia otro precio quiero un reembolso por los diamantes que me saco de mas decia un precio de 53 y me saco 258 me pueden devolver los diamantes please

  11. #1826
    Gold Member Contributor Level 6 Hesperus's Avatar
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    When checking angelyne's in game screen (where you can see the hero stats), there's a mention about her dark and light form while she has only one form. It's misleading, please fix it.

  12. #1827
    Platinum Member Contributor Level 7
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    Quote Originally Posted by Hesperus View Post
    When checking angelyne's in game screen (where you can see the hero stats), there's a mention about her dark and light form while she has only one form. It's misleading, please fix it.
    :joy: they should just change her back... but she's "fun" the way she is :smirk:

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