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Thread: Report bugs and Feedback

  1. #1561
    New Comers Contributor Level 1
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    Why it is impossible to exchange universal splinters for heroes and skins? What to do with arena badge? I have nothing to exchange it for. What to do with fragments of runes?

  2. #1562
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Chungster Oppa View Post
    When I change servers, I try to talk in global chat, but my picture is gone, my level shows as -1, I have no name, and my gender is set to female, but I am male.

    I cannot talk in world chat!

    https://imgur.com/gallery/uFsZA
    Dear Player
    Sorry for the inconvenience. Could you tell us your account id and device model to check please? Thanks.

    Best Regards
    Betty

  3. #1563
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Mikcep View Post
    Why it is impossible to exchange universal splinters for heroes and skins? What to do with arena badge? I have nothing to exchange it for. What to do with fragments of runes?
    Dear Player
    Rune fragments can be used to buy runes. Thank you.

    Best Regards
    Betty

  4. #1564
    New Comers Contributor Level 1
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    Quote Originally Posted by Betty View Post
    Dear Player
    Rune fragments can be used to buy runes. Thank you.

    Best Regards
    Betty
    The rune store is not available, after the upgrade it was removed

  5. #1565
    Iron Member Contributor Level 2
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    Tyrants 1st skill is bugged? I mean it can be blocked by the wall. For example if you hook Over the wall the enemy wont be dragged because the wall will block it. Is it a bug or some kind of nerf?

  6. #1566
    Iron Member Contributor Level 2
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    My ID on the Asia server: 14790635

    ID on the America server: 12173952

    Device Model: iPhone 6S

  7. #1567
    Iron Member Contributor Level 1
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    Please fix quake.. The animation for his first skill looks bugged and there is a significant delay before attack reaches target. I can't attack anything now unless they are standing super close to me, because it's impossible to hit anything moving / you leave yourself wide open and after the missed dash, you end up in a really bad position to be killed. Even in close range, it's still too slow to coordinate with team or save them. I hope this change was not intentional, because Quake is completely useless without his first skill working as before. Easily the worst tank, and one of the worst heroes in game now. Not to mention you already nerfed him many times and then added all these Op heroes... Wtf??? Please balance the game, thx.

  8. #1568
    Gold Member Contributor Level 6
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    Is it possible to allow "angelene" to have

    * No cast animation for 1st & 2nd ability
    Reason: i'm speeding up my team, and i fall behind because skills take 0.2 seconds to cast. all other supports are mobile when using skills.

  9. #1569
    Gold Member Contributor Level 6
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    add a chat here?

    how do i communicate to the person i just added i'm waiting for a friend?

  10. #1570
    Gold Member Contributor Level 6
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    Can you make "matched play" require humans to join
    can you make "CO-OP" require just you (+ your friends)?

  11. #1571
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Mikcep View Post
    The rune store is not available, after the upgrade it was removed
    Dear Player
    Click Runes and you can buy runes with your shards there. Thanks.

    Best Regards
    Betty

  12. #1572
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by RwbyRave View Post
    Can you make "matched play" require humans to join
    can you make "CO-OP" require just you (+ your friends)?
    Dear Player
    We are making the Custom Room at the moment so that players can play with their friends. Thank you.

    Best Regards
    Betty

  13. #1573
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by RwbyRave View Post
    add a chat here?

    how do i communicate to the person i just added i'm waiting for a friend?
    Dear Player
    Tap the chat channel and then you can see the Friend tab. You can chat with your friend there. Thanks.

    Best Regards
    Betty

  14. #1574
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Chungster Oppa View Post
    My ID on the Asia server: 14790635

    ID on the America server: 12173952

    Device Model: iPhone 6S
    Dear Player
    Sorry for the inconvenience. We will report your case to our developers. Thanks.

    Best Regards
    Betty

  15. #1575
    Iron Member Contributor Level 1
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    Hi betty,
    I tried to purchased the $99.99 package deal but for some reason it keep saying cant connect to itunes. I had card and everything ready on apple store but it keep saying cant connect to itunes. Is there any other ways to purchase it or help me fix it.
    Thank you

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