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Thread: Report bugs and Feedback

  1. #1111
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Yartwo View Post
    Hi please fix loading matches error and cant reconect thanks
    Account name : yartwo
    User id : 6115829
    Server : 2 europe
    Phone : j7 samsung
    Dear Player
    We are confirming the problem with our servers' network operator. And our operator also helped switching to another route for Iran players and it should be working now. Thank you.

    Best Regards
    Betty

  2. #1112
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Lady-E View Post
    Support doesn't bother to reply to my ticket so I'm posting it here as well.After last update Chimera's 2nd skill is broken. If there is no hero or minion in range skill effect will disappear, if something approaches close to range but still not in range it will follow up to a hero/minion approaching but in most cases it just disappears.This is really dumb, it wasn't like this and shouldn't be. When you cast a skill it leaves venom on the ground regardless is there enemy nearby. It makes no sense to be nerfed in this why, if it was intentional, why be able to cast it only for effect to disappear?
    Dear Player
    Sorry for the inconvenience. We will report this problem to our developers. Thanks.

    Best Regards
    Betty

  3. #1113
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    Dear Betty,

    If you think my post is a stupid idea or you don't understand, you ask me again or you answer to me that it is impossible.
    Why do you ignore me?

    Sorry for bothering you.

  4. #1114
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    Betty.

    Ty for your time.
    It was a ranking game, and happens all the time. When im accepting the match, on the champion selection screen, the loading screen. Its impossible to play like this.

  5. #1115
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    Betty.

    I tryed everything, link and unlink the fb account, reinstall the app. I dont know what else i can do.

  6. #1116
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Ego Potter View Post
    Dear Betty,

    If you think my post is a stupid idea or you don't understand, you ask me again or you answer to me that it is impossible.
    Why do you ignore me?

    Sorry for bothering you.
    Dear Player
    We've forwarded your screenshots to our artist and programmer for review. Thank you.

    Best Regards
    Betty

  7. #1117
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Fedde ARG View Post
    Betty.

    Ty for your time.
    It was a ranking game, and happens all the time. When im accepting the match, on the champion selection screen, the loading screen. Its impossible to play like this.
    Dear Player
    Thank you for your feedback. Our developer told me that the problem has been recognized and we are working on fixing it now.

    Best Regards
    Betty

  8. #1118
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    Accountid: 27825270
    Bug: crafted a dragon pearl; cannot find it; wonder if you can trace where it went
    Device: android; zenfone 3

  9. #1119
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Cryptkiller View Post
    Accountid: 27825270
    Bug: crafted a dragon pearl; cannot find it; wonder if you can trace where it went
    Device: android; zenfone 3
    Dear Player
    It seems that it's a Heroes Charge problem. Please post it here at http://forum.ucool.com/forumdisplay....In-game-Issues . Thanks.

    Best Regards
    Betty

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