Report bugs and Feedback

[MASTROPOTI]

ID: 17710620

Can't accept requests. It say that someone sended a friend request but no one does.

+ Looking for Ranking Match Plat II thanks. Ppl with hands

[Abdigamers07]

The Reward season is still uncertain, is there no improvement in this game? Is it not maintained

[Betty]

ID: 17710620

Can't accept requests. It say that someone sended a friend request but no one does.

+ Looking for Ranking Match Plat II thanks. Ppl with hands

Dear Player
Do you mean that you saw a red spot but when you open the menu, nothing showed up please?

Best Regards
Betty

[RN4MTK]

I have Arena Badge and have all item in change with that.
Is there any way to convert from Arena Badge into Hero Badge?
You know, I don't want to sell it.

[Betty]

I have Arena Badge and have all item in change with that.
Is there any way to convert from Arena Badge into Hero Badge?
You know, I don't want to sell it.

Dear Player
Hi, players cannot exchange Arena Badges into Hero Badges because Hero Badge is set to be a very rare item. Thanks.

Best Regards
Betty

[Phyro]

Hey, awesome game😀 After the update that was released all images are showing white or says null. Shop completely freezes the game and when I enter a match the models and avatar portraits don't show. Loading into a match also freezes the game. Everything is pretty much broken😂

[Betty]

Hey, awesome game After the update that was released all images are showing white or says null. Shop completely freezes the game and when I enter a match the models and avatar portraits don't show. Loading into a match also freezes the game. Everything is pretty much broken

Dear Player
Please try re-download the game and see if it's working again. Yesterday's update was mainly for improving server performance.

Best Regards
Betty

[Viperkk]

Is there any updates for this game

[tyranny]

Hello,
i want to report my problem in playing Heroes Arena. i always experience being stuck or hang at loading Match (Ranked Play) then if i exit the game and login again i did not reconnect to the current match and result to defeat without doing match.
i didn't experience this problem on other games. I am using Samsung A7 2017.

User ID: 832900
Device Model(for BUG): Samsung A7 2017

[Betty]

Hello,
i want to report my problem in playing Heroes Arena. i always experience being stuck or hang at loading Match (Ranked Play) then if i exit the game and login again i did not reconnect to the current match and result to defeat without doing match.
i didn't experience this problem on other games. I am using Samsung A7 2017.

User ID: 832900
Device Model(for BUG): Samsung A7 2017

Dear Player
It looks like that it's a network connection problem. We will let our engineers have a check. Thanks.

Best Regards
Betty

[Luizi]

ID: 12964414

why can't I get a season prize? I should have gotten the prize, I have also completed the requirements in the game but I can't get anything like the s9 avatar frame, I should have got the frame because I am already platinum, why did this happen?

[Betty]

ID: 12964414

why can't I get a season prize? I should have gotten the prize, I have also completed the requirements in the game but I can't get anything like the s9 avatar frame, I should have got the frame because I am already platinum, why did this happen?

Dear Player
Could you tell us when you started playing please? Thanks.

Best Regards
Betty

[Abdigamers07]

DEAD GAME no update

[Phanthong]

Betty làm ơn giúp tôi lấy lại tài khoản
Tài khoản chính Id 26395396
Tài khoản thấy trên điện thoại id 28092005
Cảm ơn nhiều

[Betty]

Betty làm ơn giúp tôi lấy lại tài khoản
Tài khoản chính Id 26395396
Tài khoản thấy trên điện thoại id 28092005
Cảm ơn nhiều

Dear Player
We will process your request as soon as possible. Thanks.

Best Regards
Betty