Page 137 of 138 FirstFirst ... 3787127135136137138 LastLast
Results 2,041 to 2,055 of 2057

Thread: Report bugs and Feedback

  1. #2041
    Iron Member Contributor Level 1
    Join Date
    Oct 2018
    Location
    Italia
    Posts
    9
    Rep Power
    1
    ID: 17710620

    Can't accept requests. It say that someone sended a friend request but no one does.

    + Looking for Ranking Match Plat II thanks. Ppl with hands

  2. #2042
    Iron Member Contributor Level 1
    Join Date
    Dec 2018
    Posts
    8
    Rep Power
    1
    The Reward season is still uncertain, is there no improvement in this game? Is it not maintained

  3. #2043
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,075
    Rep Power
    10
    Quote Originally Posted by MASTROPOTI View Post
    ID: 17710620

    Can't accept requests. It say that someone sended a friend request but no one does.

    + Looking for Ranking Match Plat II thanks. Ppl with hands
    Dear Player
    Do you mean that you saw a red spot but when you open the menu, nothing showed up please?

    Best Regards
    Betty

  4. #2044
    Iron Member Contributor Level 1
    Join Date
    Nov 2017
    Posts
    10
    Rep Power
    2
    I have Arena Badge and have all item in change with that.
    Is there any way to convert from Arena Badge into Hero Badge?
    You know, I don't want to sell it.

  5. #2045
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,075
    Rep Power
    10
    Quote Originally Posted by RN4MTK View Post
    I have Arena Badge and have all item in change with that.
    Is there any way to convert from Arena Badge into Hero Badge?
    You know, I don't want to sell it.
    Dear Player
    Hi, players cannot exchange Arena Badges into Hero Badges because Hero Badge is set to be a very rare item. Thanks.

    Best Regards
    Betty

  6. #2046
    New Comers
    Join Date
    Jan 2019
    Posts
    1
    Rep Power
    1

    Menu and models broken

    Hey, awesome game😀 After the update that was released all images are showing white or says null. Shop completely freezes the game and when I enter a match the models and avatar portraits don't show. Loading into a match also freezes the game. Everything is pretty much broken😂

  7. #2047
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,075
    Rep Power
    10
    Quote Originally Posted by Phyro View Post
    Hey, awesome game After the update that was released all images are showing white or says null. Shop completely freezes the game and when I enter a match the models and avatar portraits don't show. Loading into a match also freezes the game. Everything is pretty much broken
    Dear Player
    Please try re-download the game and see if it's working again. Yesterday's update was mainly for improving server performance.

    Best Regards
    Betty

  8. #2048
    New Comers
    Join Date
    Dec 2018
    Posts
    3
    Rep Power
    1
    Is there any updates for this game

  9. #2049
    New Comers
    Join Date
    Jan 2019
    Posts
    2
    Rep Power
    1

    Exclamation Stuck at loading match

    Hello,
    i want to report my problem in playing Heroes Arena. i always experience being stuck or hang at loading Match (Ranked Play) then if i exit the game and login again i did not reconnect to the current match and result to defeat without doing match.
    i didn't experience this problem on other games. I am using Samsung A7 2017.

    User ID: 832900
    Device Model(for BUG): Samsung A7 2017

  10. #2050
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,075
    Rep Power
    10
    Quote Originally Posted by tyranny View Post
    Hello,
    i want to report my problem in playing Heroes Arena. i always experience being stuck or hang at loading Match (Ranked Play) then if i exit the game and login again i did not reconnect to the current match and result to defeat without doing match.
    i didn't experience this problem on other games. I am using Samsung A7 2017.

    User ID: 832900
    Device Model(for BUG): Samsung A7 2017
    Dear Player
    It looks like that it's a network connection problem. We will let our engineers have a check. Thanks.

    Best Regards
    Betty

  11. #2051
    New Comers
    Join Date
    Jan 2019
    Posts
    1
    Rep Power
    1

    why can't I get a season prize

    ID: 12964414

    why can't I get a season prize? I should have gotten the prize, I have also completed the requirements in the game but I can't get anything like the s9 avatar frame, I should have got the frame because I am already platinum, why did this happen?

  12. #2052
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,075
    Rep Power
    10
    Quote Originally Posted by Luizi View Post
    ID: 12964414

    why can't I get a season prize? I should have gotten the prize, I have also completed the requirements in the game but I can't get anything like the s9 avatar frame, I should have got the frame because I am already platinum, why did this happen?
    Dear Player
    Could you tell us when you started playing please? Thanks.

    Best Regards
    Betty

  13. #2053
    Iron Member Contributor Level 1
    Join Date
    Dec 2018
    Posts
    8
    Rep Power
    1

    Dead game

    DEAD GAME no update

  14. #2054
    Iron Member Contributor Level 2
    Join Date
    Mar 2018
    Posts
    25
    Rep Power
    1
    Betty làm ơn giúp tôi lấy lại tài khoản
    Tài khoản chính Id 26395396
    Tài khoản thấy trên điện thoại id 28092005
    Cảm ơn nhiều

  15. #2055
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,075
    Rep Power
    10
    Quote Originally Posted by Phanthong View Post
    Betty làm ơn giúp tôi lấy lại tài khoản
    Tài khoản chính Id 26395396
    Tài khoản thấy trên điện thoại id 28092005
    Cảm ơn nhiều
    Dear Player
    We will process your request as soon as possible. Thanks.

    Best Regards
    Betty

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •