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Thread: Heroes charge mailbox auto delete messages.

  1. #1
    Iron Member Contributor Level 2
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    Heroes charge mailbox auto delete messages.

    There was 1 message that was a gift, i had not redeemed it yet but now its gone.please help me.user id is:20589993

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by eric123 View Post
    There was 1 message that was a gift, i had not redeemed it yet but now its gone.please help me.user id is:20589993
    Dear Leader
    There's an expiration time for most of the items in mailbox. Please tell us what provide more information about the gift so that we can check. Thanks.

    Best Regards
    Betty

  3. #3
    Gold Member Contributor Level 6 tonymarratony's Avatar
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    Me too my Heroes Camp Adjustment mail is missing

  4. #4
    Gold Member Contributor Level 6 tonymarratony's Avatar
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    And also that mail haven't a expiration time

  5. #5
    Bronze Member Contributor Level 3
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    Quote Originally Posted by Betty View Post
    Dear Leader
    There's an expiration time for most of the items in mailbox. Please tell us what provide more information about the gift so that we can check. Thanks.

    Best Regards
    Betty
    So expiring gifts can be got back in forums, but when the same thing is asked at support they says theres nothing they can do.. Interesting

  6. #6
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    It was the heroes camp adjustment mail,and there was no expiration on it.Therefor i did not redeemed it.

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by eric123 View Post
    It was the heroes camp adjustment mail,and there was no expiration on it.Therefor i did not redeemed it.
    Dear Leader
    It will expire. And we've just re-sent it to you. Thanks.

    Best Regards
    Betty

  8. #8
    Iron Member Contributor Level 2
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    Thank you for putting the item back.🖒

  9. #9
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    Me too,my adjustment mail also is missing,please give me back.ID:8744284
    Thanks a lot

  10. #10
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Mighoww View Post
    Me too,my adjustment mail also is missing,please give me back.ID:8744284
    Thanks a lot
    Dear Leader
    Our admin has just re-sent the mail to you. Please do claim the mail as soon as possible because they would expire. Thanks.

    Best Regards
    Betty

  11. #11
    Bronze Member Contributor Level 3
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    Dear Betty,

    Please check mine as well.

    Account ID : 24193500

    Warmest Regards,
    ____

    RLSB

  12. #12
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by rlsb View Post
    Dear Betty,

    Please check mine as well.

    Account ID : 24193500

    Warmest Regards,
    Dear Leader
    We've just left a message to our admin. Our admin will help checking the game log and help you as soon as he can. Thanks.

    Best Regards
    Betty

  13. #13
    Bronze Member Contributor Level 3
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    Okay Betty,

    Thanks,
    ____

    RLSB

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