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Thread: changing ios->android problem

  1. #1
    Bronze Member Contributor Level 4
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    May 2015
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    changing ios->android problem

    Dear support i have a trouble with my account
    I try to move my account from Apple device to Android smartphone
    But i cant did it myself
    And i cant understand what is this problem about and how i can solve it
    Please help me
    Thx

  2. #2
    Bronze Member Contributor Level 4
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  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Dear leader,
    Thanks for your patience, what is your account id number? What is the new id number on the android device of the same old server? Please send us a private message to provide the screenshot of your apple or google receipt which you had before.
    Thank you and have a nice weekend.

    Best Regards.
    Betty

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