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Thread: Suggestions, feedback, Bugs for Gems!

  1. #211
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    ID: 1016328 Bug:
    Bronze Chest n Gem Chest quest cause my game to hung and need to restart game. After restarting the game, i found my account lost 65k of gold n 5200 gems. Can u help to check on it and refund my losses. Thanks. Device Iphone 6s plus

  2. #212
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    Adding friends

    Game ID :1018076

    Bug: Adding friends

    Problem: while i was adding friends i was stuck there and I couldn't exit from it and when i tried to load another batch of friends Nothing happens.

  3. #213
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    There's no refund from it actually. Its a close beta test and gems they give are free and for beta users.

  4. #214
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    User ID : 1010262
    Bug : Daily tasks
    Device model : Iphone 5C - iOS 10.0.2

    Hi guys and congrats for this game ! I almost spend as much time as on Heroes charge classic ^^
    There is a bug in the daily tasks menu, when I achieve one there are two of them and the twin won't disappear of the list and will stay there all the time. It's just a bit annoying to collect the rewards.

    Keep it moving forward guys you're doing a really good job

    See you soon

  5. #215
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    User ID : 1010262
    SuggestionS :

    Would it be possible to add a "Raid x times" like in the classic game ? The possibility to close the window of rewards during a raid is perfect just keep it ! ^^
    The guild doesn't help that much for now except for winning some coins if you are high level. It's too soon for guild Raid I think but another feature like daily contribution + chest with adapted rewards could be a good start

  6. #216
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Shadow King View Post
    ID:1008505. Bug: cannot search for friend using his Username or ID number. Arena win never count. Ranking no change after winning. 2 time already. Iphone 6s plus
    Dear Leader
    We have 2 testing servers now. Maybe your friend is not in the same server with you. Could you give us the account id or username to check please? Thanks.

    Best Regards
    Betty

  7. #217
    Prime Leader Contributor Level 11 Alendris's Avatar
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    1005253

    I have already reported this problem already but i repeat : There is some problem with cat fencer in arena, he doesn't ultimate when he is full energy for some reasons ....
    Heroes Charge
    [U] Alendris level 108
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  8. #218
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    Id 1009859

    Bug: freezes during trials, or crashes
    Bug: certain buildings flash when you touch them, but unless you hit the "sweet spot" wont open

    Suggestion: raid in trials
    Suggestion: allow mass star evolution. If i have lets 36/12 soul stones, allow to do 3 evos instead on at a time.

    Device: ipad air

  9. #219
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    ID: 1007406

    After doing one fight in Hero Trial, when the fight completed, the game overlap images.
    2016-12-10 Instance images overlapping.jpg

    This is running from BlueStack on a PC, emulating an Android device.

  10. #220
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    id 2017249. hi ember, game was freezing and i lost 1000 gems after relog in. may be there was a bug that gave me 2 times 1000 gems (2000) instead of just 1000. i'm not sure, can u pls check. if wasn't a bug then pls gave me back my 1000 gems. thanks
    Last edited by lukuma; 12-10-2016 at 07:21 PM. Reason: add more info

  11. #221
    Iron Member Contributor Level 1
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    My ID: 1009092

    Bugs

    Well, after I've won the hero "Forest Maiden", every time I do the "Holy Guard", I realize the woman just goes out on top of the wolf, I tried to restart the game to see if she left, but, image:

    http://i68.tinypic.com/2zpqp6x.jpg


    Another question is about skill points. There is time that they can not, nor can I buy, another reason to restart the game, to come back, according to the examples below:

    http://i66.tinypic.com/65mm2u.jpg


    http://i66.tinypic.com/346rzf7.jpg



    I hope I've helped =]

  12. #222
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    ID 1017249. hi Ember, i won in arena then the result is lost, can u get le fix this bug. Thanks

  13. #223
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Alendris View Post
    1005253

    I have already reported this problem already but i repeat : There is some problem with cat fencer in arena, he doesn't ultimate when he is full energy for some reasons ....
    Dear Leader
    We've reported this problem to our developers. Some Ultimates have a Cool Down in the Arena which is a balance tweak. We will ask our developer to confirm if Cat Fencer conforms to this rule. Thanks.

    Best Regards
    Betty

  14. #224
    Prime Leader Contributor Level 11 Alendris's Avatar
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We've reported this problem to our developers. Some Ultimates have a Cool Down in the Arena which is a balance tweak. We will ask our developer to confirm if Cat Fencer conforms to this rule. Thanks.

    Best Regards
    Betty
    I can understand CD for ultimate, but not for the 1st one... CD is coming after the first one and actually, sometimes he ultimate when he is full, sometimes he doesn't do it
    Heroes Charge
    [U] Alendris level 108
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  15. #225
    Prime Leader Contributor Level 11 Alendris's Avatar
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    ID : 1005253

    There is a lot of stuff that we can't use for Rune, is it normal ?
    Heroes Charge
    [U] Alendris level 108
    Guild United server 4 Chaplain

    Youtube channel : http://www.youtube.com/c/AlendrisGaming
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