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Thread: Is it possible to unbind?

  1. #1
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    Is it possible to unbind?

    My husband accidentally hit ok and bound his lvl 95 HD account to his lvl 93...and has lost all his progress. He can't remember his character name or his ID number for 95...he thinks server was 125 or 129. He was VIP lvl 4 or 5... His level 93 acct it was bound to is this: character name is egghead. Server is 136, ID is 20082606. is there a way to unbind his account and get his old one back he put so much effort into?

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Amrantine View Post
    My husband accidentally hit ok and bound his lvl 95 HD account to his lvl 93...and has lost all his progress. He can't remember his character name or his ID number for 95...he thinks server was 125 or 129. He was VIP lvl 4 or 5... His level 93 acct it was bound to is this: character name is egghead. Server is 136, ID is 20082606. is there a way to unbind his account and get his old one back he put so much effort into?
    Dear Leader
    We are sorry that the binding operation cannot be reversed. But we can re-bind it to retrieve the account. But you have to at least remember the in-game name first or we have no clues to find your account. Thanks.

    Best Regards
    Betty

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