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Thread: My old phone died, can i transfer account to new phone? :(

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    My old phone died, can i transfer account to new phone? :(

    Hi my old phone is dead and i can't retrieve my account. I got a new phone today and im hoping if i can get back my account into my new phone. I don't rmbr which server im playing on nor my account id but my nickname is "Tree" and i am lvl 92.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by fr0m2morrow View Post
    Hi my old phone is dead and i can't retrieve my account. I got a new phone today and im hoping if i can get back my account into my new phone. I don't rmbr which server im playing on nor my account id but my nickname is "Tree" and i am lvl 92.
    Dear Leader
    You can login your old Google+ or Game Center id before running the game on your device to retrieve the account on it. Thanks.

    Best Regards
    Betty

  3. #3
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    It don't seem to work. Is there another way you can help me?

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    I can't rmbr my google+ for my account. Is there a way to check which Google+ is my "Tree" linked to? I know my passwords i just can't rmbr the Google+ username. Thanks!

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by fr0m2morrow View Post
    I can't rmbr my google+ for my account. Is there a way to check which Google+ is my "Tree" linked to? I know my passwords i just can't rmbr the Google+ username. Thanks!
    Dear Leader
    You play on server 157. Please switch to the server and then give us the new Account ID and then we can retrieve your account. Thanks.

    Best Regards
    Betty

  6. #6
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    Done. My new account id is 23174919

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by fr0m2morrow View Post
    Done. My new account id is 23174919
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

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