Results 1 to 4 of 4

Thread: Accidental 10 Gold Chest Purchase

  1. #1
    New Comers
    Join Date
    Aug 2016
    Posts
    4
    Rep Power
    4

    Accidental 10 Gold Chest Purchase

    Account ID: 19317367
    Server: 130
    Name: [S] Cody
    Level: 102

    Pretty self explanatory. Meant to claim the free gold chest and accidentally thumbed the confirmations for 10 gold chests at 2 am -5 gmt.

    If this could be rolled back I would greatly appreciate it. No end game player would intentionally waste gems on that so trust me I'm not sandbagging my rewards. I even tried to force close the app mid chests rolling out before me to no avail.

    Please get back to me as soon as possible for this, otherwise it may be my breaking point in choosing to ever buy more gems so gracefully.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Quote Originally Posted by CodysCrew View Post
    Account ID: 19317367
    Server: 130
    Name: [S] Cody
    Level: 102

    Pretty self explanatory. Meant to claim the free gold chest and accidentally thumbed the confirmations for 10 gold chests at 2 am -5 gmt.

    If this could be rolled back I would greatly appreciate it. No end game player would intentionally waste gems on that so trust me I'm not sandbagging my rewards. I even tried to force close the app mid chests rolling out before me to no avail.

    Please get back to me as soon as possible for this, otherwise it may be my breaking point in choosing to ever buy more gems so gracefully.
    Dear Leader
    Sorry for the inconvenience. We could not find the record yet. Please check back again in 10 hours when today's game log is sync-ed to our support system. Thanks.

    Best Regards
    Betty

  3. #3
    New Comers
    Join Date
    Aug 2016
    Posts
    4
    Rep Power
    4
    I made a duplicate thread as well as this reply to re ask that you may get the support records checked for a refund of that please.

  4. #4
    Iron Member Contributor Level 1
    Join Date
    Aug 2016
    Posts
    13
    Rep Power
    4
    its not that bad dude

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •