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Thread: Please help (account)

  1. #1
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    Please help (account)

    Please help. After the reset the phone is reset to zero my progress in the game. I played on the server 24 Ice Mage, Guild MilkyWay, nickname Avial[M], level 103, vip7. Now have installed the game, entered a server 192, nickname Jacobina, level 1, id 26385136. Playing for almost 2 years. Please help to restore access to the old account.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Avialsv View Post
    Please help. After the reset the phone is reset to zero my progress in the game. I played on the server 24 Ice Mage, Guild MilkyWay, nickname Avial[M], level 103, vip7. Now have installed the game, entered a server 192, nickname Jacobina, level 1, id 26385136. Playing for almost 2 years. Please help to restore access to the old account.
    Dear Leader
    Sorry for the inconvenience. Please switch to server 7 and give us the account id you see on it. And then we can help reitrieve your account. Thanks.

    Best Regards
    Betty

  3. #3
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    Server 7, id 26392558

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Avialsv View Post
    Server 7, id 26392558
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  5. #5
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    Thanks....but you can do without money, just changing account

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Avialsv View Post
    Thanks....but you can do without money, just changing account
    Dear Leader
    Do you still have problem logging in your main account please? Thanks.

    Best Regards
    Betty

  7. #7
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    No problem

  8. #8
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Do you still have problem logging in your main account please? Thanks.

    Best Regards
    Betty
    No problem

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