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Thread: Why can not I get hourly dc gifts?

  1. #46
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    Quote Originally Posted by Darkwanderer View Post
    How much did they compensate? I also sent a ticket and they said I will get only 200 gems, 1M coin, 10 ss.
    they compensated for the last package i got red fragments even though i didn't miss that package i missed the first 2 lol.

  2. #47
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    Quote Originally Posted by Darkwanderer View Post
    How much did they compensate? I also sent a ticket and they said I will get only 200 gems, 1M coin, 10 ss.
    Yea, they said the same to me, but you will get the full package. Don't worry

  3. #48
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    Quote Originally Posted by chelski View Post
    they compensated for the last package i got red fragments even though i didn't miss that package i missed the first 2 lol.
    Same here With mercury instead of the avatar.

  4. #49
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    Quote Originally Posted by PiripiP View Post
    Same here With mercury instead of the avatar.
    i didn't miss the last package so i have the avatar

  5. #50
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    Quote Originally Posted by PiripiP View Post
    Yea, they said the same to me, but you will get the full package. Don't worry
    Not the full package mate coz I missed them all. Logged in at 8:30, 9:05, 9:15 and 10:03 last night. Didnt see any reward and thought it would appear at 11:59. Waited until midnight for nothing! And now they compensate one-third of the reward I would have got due to their mistake (and they admitted it)

  6. #51
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    Quote Originally Posted by Darkwanderer View Post
    Not the full package mate coz I missed them all. Logged in at 8:30, 9:05, 9:15 and 10:03 last night. Didnt see any reward and thought it would appear at 11:59. Waited until midnight for nothing! And now they compensate one-third of the reward I would have got due to their mistake (and they admitted it)
    That's unfortunate. Keep pressing. I missed the 20:00 by 5ish minutes, but my guildie got his, so I made sure I was online right at 21:00 and 22:00 to get those ones. So the compensation worked out fine. Maybe if they admit their mistake they would be willing to compensate for all 3

  7. #52
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    This is absurb..."online on the hour" n "reward can be claimed till 23:59"..... both statements were fullfilled....yet no claim button appear.
    Some say u need to relogin to see the claim button.
    Online on the hour is not same statement with login on the hour....please get a reliable person to write the rules in future..u may get sued for that!

  8. #53
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    Quote Originally Posted by PiripiP View Post
    That's unfortunate. Keep pressing. I missed the 20:00 by 5ish minutes, but my guildie got his, so I made sure I was online right at 21:00 and 22:00 to get those ones. So the compensation worked out fine. Maybe if they admit their mistake they would be willing to compensate for all 3
    Sent them several more messages, no reply. Thank you anyway

  9. #54
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    They said that's all compensation for the issued and closed the dialogue....

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