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Thread: Package deal paid but undelivered

  1. #1
    Platinum Member Contributor Level 8 Dali's Avatar
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    Question Package deal paid but undelivered

    Hello.

    Earlier this morning I purchased a $49.99 fiend slayer package deal, which was paid but never delivered.

    Account ID: 5259519, Server 16
    Order number: GPA.1386-9263-9247-22609

  2. #2
    Platinum Member Contributor Level 8 Dali's Avatar
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    Also, you can move this thread to billing issues. Thanks.

  3. #3
    Bronze Member Contributor Level 4
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    This must be attention to customer service.
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  4. #4
    Platinum Member Contributor Level 8 Dali's Avatar
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    Yeah, I tried both ways to see which one was faster, since I've seen that here they've solved issues like this one in the past. No answer yet in neither of them.

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Dali View Post
    Yeah, I tried both ways to see which one was faster, since I've seen that here they've solved issues like this one in the past. No answer yet in neither of them.
    Dear Leader
    Really sorry for the inconvenience that our system may have missed your order. And we've just delivered your order now. Thanks.

    Best Regards
    Betty

  6. #6
    Platinum Member Contributor Level 8 Dali's Avatar
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    Yes, I can confirm that it's alright now, thank you

  7. #7
    Gold Member Contributor Level 6
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    I made purchases over the past 18 months for a better game and it has not been delivered. Should I move that to billing issues as well.

  8. #8
    Platinum Member Contributor Level 8 Dali's Avatar
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    Good point

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