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Thread: I fear for the safety of my account

  1. #1
    Bronze Member Contributor Level 4
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    May 2015
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    I fear for the safety of my account

    please help me I'm afraid I may lose access to my account in the Heroes Charge game
    when I created the character I used my work email
    Here is

    viktor.kosarev.84@gmail.com

    all datas were automaticaly saved on the server of our company
    recently I started getting messages from Google support that my into my work mail someone coming from my work computer

    please transfer my account to my personal mail
    I create it specifically for gaming

    viktorformygames@gmail.com

    my ID in the game 25242889

    TY very much!

  2. #2
    Universal Leader Contributor Level 10 [BG]Archon's Avatar
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    Apr 2015
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    I'll answer what Betty will tell you to do - start a new lvl1 account on your server synced with your new email and write here your old PlayerID and your new PlayerID, they will swap between the two.

    What they need from you:
    Server:
    Old Player ID synced with your old gmail:
    New Player ID of your lvl1 account synced with your new gmail:
    Join the biggest Heroes Charge line chat with 450 active players!
    Line ID: Archon8

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by yodobashi View Post
    please help me I'm afraid I may lose access to my account in the Heroes Charge game
    when I created the character I used my work email
    Here is

    viktor.kosarev.84@gmail.com

    all datas were automaticaly saved on the server of our company
    recently I started getting messages from Google support that my into my work mail someone coming from my work computer

    please transfer my account to my personal mail
    I create it specifically for gaming

    viktorformygames@gmail.com

    my ID in the game 25242889

    TY very much!
    Dear Leader
    Sorry for the inconvenience. For security purpose, please link or attach the screenshots of your purchase history here or by PM as a proof of account ownership. And please also create a new account on the same server and link it to your new gmail. And then our admin will determine if he will re-link your account. Thanks.

    Best Regards
    Betty

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