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Thread: Lost Account

  1. #1
    Iron Member Contributor Level 1
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    Lost Account

    Hi,

    This morning I tried to log into my account and it's not there. I contacted Apple and everything is fine with them and when I checked on my other HC account, the name on my account is still there. I'm on server 21

    My account ID is 4964223
    Name is Walter_White#
    And running the latest IOS update
    It's a VIP 15 account

    I know my account is still there because both of my HC accounts are on server 21. Can you look into this is and restore my Walter_White Account

    The account I want :
    Server 21
    4964223
    Walter_White# lvl 101 vip 15

    The account I want dropped:
    Server 21
    25871477
    Remove this level 1 account

    Please link this back to my account

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Animefrk381 View Post
    Hi,

    This morning I tried to log into my account and it's not there. I contacted Apple and everything is fine with them and when I checked on my other HC account, the name on my account is still there. I'm on server 21

    My account ID is 4964223
    Name is Walter_White#
    And running the latest IOS update
    It's a VIP 15 account

    I know my account is still there because both of my HC accounts are on server 21. Can you look into this is and restore my Walter_White Account

    The account I want :
    Server 21
    4964223
    Walter_White# lvl 101 vip 15

    The account I want dropped:
    Server 21
    25871477
    Remove this level 1 account

    Please link this back to my account
    Dear Leader
    Sorry for the inconvenience. For security purpose, please link or attach the screenshots of your purchase history here or by PM as a proof of account ownership. And then our admin will determine if he will re-link your account. Thanks.

    Best Regards
    Betty

  3. #3
    Iron Member Contributor Level 1
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    Click image for larger version. 

Name:	image.jpg 
Views:	7 
Size:	81.0 KB 
ID:	11021 here is when I purchased 2 $100 gems packs for the account

    Edit: just saw that it's re linked! Thank u

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Animefrk381 View Post
    Click image for larger version. 

Name:	image.jpg 
Views:	7 
Size:	81.0 KB 
ID:	11021 here is when I purchased 2 $100 gems packs for the account

    Edit: just saw that it's re linked! Thank u soooo much Betty and ucool admin! Your great!
    Dear Leader
    Sorry for the inconvenience. We need to check the iTunes Heroes Charge Purchase history but not your card statement. Thanks.

    Best Regards
    Betty

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