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Thread: Silver chest problem

  1. #1
    Iron Member Contributor Level 2
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    Silver chest problem

    I get a Dragon Relic from Silver chest (buy 10), but 0 Dragon Relic is in Inventory. Only money lost, but I did not get Dragon Relic item.

  2. #2
    Platinum Member Contributor Level 7 |AM| Carlson's Avatar
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    Nothing in Inventory? not even in Gear tap? show In stock: 0 in Book tab beside the Fragments?
    (Suggest all theses because there are too many items and there are arrange according to unknown filter.)

    Than you may try to report to in-game support ticket...
    Or leave your account info here for Betty to check.
    Heroes Charge server 96 Eva
    Ayni Malyi |AM| 110060180
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  3. #3
    Forum VIP Contributor Level 12
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    Try restart app. Sometimes if connection is lost shortly it fails to update inventory, after a relog it gets synced again

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by FireFlowers View Post
    I get a Dragon Relic from Silver chest (buy 10), but 0 Dragon Relic is in Inventory. Only money lost, but I did not get Dragon Relic item.
    Dear leader,
    Have you found that gear now? If not, please tell us your player ID and we will check the game logs for you.
    Best regards,
    Betty

  5. #5
    Iron Member Contributor Level 1
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    Betty can you help me pls. I posted something i lost my account

  6. #6
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    Thanks for replay. Restart app, but nothing... I have 1 Dragon Relic from fragment, now, but not from Silver chest, gear lost. My Acccount ID: 17336049. Thanks for help. Greetings.

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by FireFlowers View Post
    Thanks for replay. Restart app, but nothing... I have 1 Dragon Relic from fragment, now, but not from Silver chest, gear lost. My Acccount ID: 17336049. Thanks for help. Greetings.
    Dear Leader
    It was used to craft the Spectre Note. Thanks.

    Best Regards
    Betty



    183 2016-05-07 06:41:54 17336049 116 - Kieran Sterrag EquipSynthesis equipSynthesis Holy Garment (399) 4 3
    184 2016-05-07 06:41:54 17336049 116 - Kieran Sterrag EquipSynthesis equipSynthesis Demon Garment (562) 1 0
    185 2016-05-07 06:41:54 17336049 116 - Kieran Sterrag EquipSynthesis equipSynthesis Dragon Relic (560) 1 0
    665 2016-05-07 06:41:54 17336049 116 - Kieran Sterrag EquipSynthesis equipSynthesis Spectre Note (577) 0 1
    715 2016-05-07 06:40:42 17336049 116 - Kieran Sterrag Chest tavernDraw Dragon Relic (560) 0 1

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