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Thread: Cannot buy gems

  1. #1
    New Comers
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    Jul 2015
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    Cannot buy gems

    Hello Ucool, today i tried to buy monthly card, but a message appeared saying that my credit card is refused. This is my only credit card, i can buy anything online with it, but why i cannot buy gems?

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
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    Dear Leader
    All payments are processed by iTunes/Google, and are invisible to us that if you don't have an credit card. Please contact iTunes or Google for more information. You can also try buy a iTunes or Google Play Gift Card which gives you iTunes or Google Play credits(balance). Thanks.

    Best Regards
    Betty

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