Hello!
I have paid a weekly card, but nothing happens.
The money was debited from the card, but I did not get anything in the game
My ID is 23244488
What should I do?
Hello!
I have paid a weekly card, but nothing happens.
The money was debited from the card, but I did not get anything in the game
My ID is 23244488
What should I do?
usually you get the bonus gems right away (directly added to gem count ... no mail) .. but those are just like 100? for the weekly card. And if the card was not active on that day (from old purchase) you should have a daily available to claim
[Æ] Jin - lvl 105
AccountID: 26164321
Arch Enemy - Server 45
International Guild - English required
LVL 104+ active 1.2m+ AHP players welcome
Thet was my first purshase, and bonus gems were not sent to me
If tomorrow there will be no bonus, shoul I think that I lost my money for nothing?
hope you also opened an ingame ticket^^ ... forum can sometimes take a while
[Æ] Jin - lvl 105
AccountID: 26164321
Arch Enemy - Server 45
International Guild - English required
LVL 104+ active 1.2m+ AHP players welcome
Dear Leader
Sorry for the inconvenience that our system missed your order. Please attach or link a screenshot of your iTunes Order Receipt email you received from Apple or your iTune Purchase History here. And then we will manually confirm and deliver your order as soon as possible. Thanks.
Best Regards
Betty
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