Results 1 to 4 of 4

Thread: Issue not fixed and ticket closed...no one does their job at ucool?

  1. #1
    Bronze Member Contributor Level 3
    Join Date
    May 2015
    Posts
    46
    Rep Power
    7

    Issue not fixed and ticket closed...no one does their job at ucool?

    Seriously what the fuck is wrong with you guys?
    There is clearly an issue with ios users and your fucking support just flat out told me the issue is on my end cause i have the wrong version of the game.
    Well no i dont i have the latest version of the game and apparently on your end it says i have 2.1.12.0 but in fact i've been having issues with 2.1.13.135 and 2.1.13.137 which is currently installed
    but every couple of minutes i get a popup saying theres an update and i should update and everytime i go it shows 2.1.12.0 meaning something on your end is not picking up the 100s of updates iver done to .135 and .137

    seriously the worst support i've ever had in my life
    your support just close tickets
    just shitting on our faces

    how can they say the issue is on my end when most ios users are having the issue, the exact same issue...jesus

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Dear Leader
    Please do update the game once from App Store to get the latest game client kernel. The kernel version is not shown in the game but only the App Store update could fix the bugs in the previous version. Thanks.

    Best Regards
    Betty

  3. #3
    New Comers
    Join Date
    Mar 2021
    Posts
    2
    Rep Power
    1
    Unfortunately, I also faced such a situation. Their workers just don't love their work and they don't want to make the community better, as I see

  4. #4
    New Comers
    Join Date
    Mar 2021
    Posts
    2
    Rep Power
    1
    Unfortunately, it is a big problem for many spheres. People are too lazy to do their job great. That is why many companies are always in a search of reliable workers, You can check https://jooble.org/jobs/Waco%2C-TX and you will understand what I am talking about.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •