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Thread: Guild Tournament Semi-Final Bug

  1. #16
    Update ucool? I reported this same issue 20 hours ago. You haven't even acknowledged that there is an issue. This must be corrected.

  2. #17
    Silver Member Contributor Level 4 SilentHero's Avatar
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    Our guild just got a mail for GT issue, give us 3-4 ranking reward. tyvm hope we can see the replay of GT against other guild soon.

  3. #18
    New Comers
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    Got an email in game from ucool stating they acknowledge a bug, they fixed it but they are not going to change anything. I lost 200 gw coins because I bet on our team. Did not get reimbursed for that. Spent a lot of time preparing for the fight as did my guildmates so we could fight in the championship. Ucool, you stole that from us! It is a very sad day when a company like ucool takes advantage of its users. If the bug was fixed they should run the battles! Let the true champion rise to the top. Otherwise guild wars is a joke and ucool can make whoever they want be champion. This is called cheating ucool and is not fair nor right!

  4. #19
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    WTF ucool. This is so absurd and stupid. The dev team is retard or what? So this is the way you deal with problem, huh?
    I'm glad that I wont pay any f**king cent for this company anymore. Shame on you.

  5. #20
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Sorry for the inconvenience. We are working on fixing the problem now. Thanks.

    Best Regards
    Betty

  6. #21
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    This bug has happened in every round of the tourney on our server (servers 105-107)
    https://www.youtube.com/watch?v=6yDheGRzsQo
    http://imgur.com/YLO5hjS

    In some cases ucool has restarted the round in others they have done nothing. I've contacted them daily about the issue and have yet to get anything but a canned response back. If you are curious - that dreaded pho/adm/cw team still leads all other teams by a wide margin.

    Sorry for the sour grapes - but as you can guess, the 2 guilds that have benefited are using this to their advantage and have gutted the top players from almost every other guild on the server. What was once a healthy and balanced competition between strong guilds has ended in a massive guild consolidation. I've given up since obviously ucool is going to do nothing but I do miss my mates

  7. #22
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by jskunkle View Post
    This bug has happened in every round of the tourney on our server (servers 105-107)
    https://www.youtube.com/watch?v=6yDheGRzsQo
    http://imgur.com/YLO5hjS

    In some cases ucool has restarted the round in others they have done nothing. I've contacted them daily about the issue and have yet to get anything but a canned response back. If you are curious - that dreaded pho/adm/cw team still leads all other teams by a wide margin.

    Sorry for the sour grapes - but as you can guess, the 2 guilds that have benefited are using this to their advantage and have gutted the top players from almost every other guild on the server. What was once a healthy and balanced competition between strong guilds has ended in a massive guild consolidation. I've given up since obviously ucool is going to do nothing but I do miss my mates
    Dear Leader
    The video was uploaded before we fixed the problem. Do you mean that it's still happening please? Thanks.

    Best Regards
    Betty

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