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Thread: Lost more than 2k gems after the new update released and patch. Pls return my gems!

  1. #1
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    Exclamation LOST MORE THAN 2K OF GEMS after the new update released. Pls return my gems!

    Hey betty, ember or ucool;
    I lost more than
    2k gems after i updated to your latest released update.. pls check my account and still i can't play the battles in arena, grand arena, outland, crusade, advance instances.. Pls checked my account.. pls.. pls ... pls. RETURN MY GEMS!

    Account Name: Drunken Fist
    Account ID: 11559291
    Server: 77 Lirune
    Pls check my account.. i can't afford to lose my hard earned gems.. and pls fix the problems about the crashing battles.. ty

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by yetyet View Post
    Hey betty, ember or ucool;
    I lost more than
    2k gems after i updated to your latest released update.. pls check my account and still i can't play the battles in arena, grand arena, outland, crusade, advance instances.. Pls checked my account.. pls.. pls ... pls. RETURN MY GEMS!

    Account Name: Drunken Fist
    Account ID: 11559291
    Server: 77 Lirune
    Pls check my account.. i can't afford to lose my hard earned gems.. and pls fix the problems about the crashing battles.. ty
    Dear Leader
    The game log shows that you used it on 2590 gems. Thanks.

    Best Regards
    Betty



    13 2015-12-15 06:38:55 11559291 77 - Lirune Chest(10) tavernDraw 3418 828 -2590
    435 2015-12-15 06:38:13 11559291 77 - Lirune SweepStage SweepStage:265Stage: [Dragon's Voice] Tickets (390) 966 969
    436 2015-12-15 06:38:13 11559291 77 - Lirune SweepStage SweepStage:265Stage: [Dragon's Voice] EXP Salve (218) 199 227
    437 2015-12-15 06:38:13 11559291 77 - Lirune SweepStage SweepStage:265Stage: [Dragon's Voice] Chest Plate (283) 145 146
    438 2015-12-15 06:38:13 11559291 77 - Lirune SweepStage SweepStage:265Stage: [Dragon's Voice] Golden Parts (384) 0 2
    439 2015-12-15 06:38:13 11559291 77 - Lirune SweepStage SweepStage:265Stage: [Dragon's Voice] Scimitar (427) 68 69
    440 2015-12-15 06:38:13 11559291 77 - Lirune SweepStage SweepStage:265Stage: [Dragon's Voice] Bramblestick (180) 116 119
    441 2015-12-15 06:38:13 11559291 77 - Lirune SweepStage SweepStage:265Stage: [Dragon's Voice] Nedan's Tear Reel (266) 193 194
    442 2015-12-15 06:38:13 11559291 77 - Lirune SweepStage SweepStage:265Stage: [Dragon's Voice] Gullak Aertahn Reel (364) 77 78

  3. #3
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    Hey betty;
    I think there's something wrong with your log, i never ever used a gems for that items or any thing that i can buy with money.. I have almost 20 million money in HC that time, why i use my precious gem
    for that items.. I SWEAR, i never ever use my gem coz i spare my gems for great reason and spend it VERY VERY carefully. So pls bring back my gems, i will never stop to post here co'z i know i never ever spend my gems
    in that items, tickets etc.
    Checked it again, again and again pls... I really really need my gems back. Theres something wrong with your game log betty.. pls bring back my gems! ty

  4. #4
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    Hey betty;
    I think there's something wrong with your log, i never ever used a gems for that items or any thing that i can buy with money.. I have almost 20 million money in HC that time, why i use my precious gem
    for that items.. I SWEAR, i never ever use my gem coz i spare my gems for great reason and spend it VERY VERY carefully. So pls bring back my gems, i will never stop to post here co'z i know i never ever spend my gems
    in that items, tickets etc.
    Checked it again, again and again pls... I really really need my gems back. Theres something wrong with your game log betty.. pls bring back my gems! ty

  5. #5
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    It is my gems that lost ucool, although it's not as big as the others, but i saved it carefully and spending it very wisely, and now you will just simple say that messege when i raise the issue.
    Almost 5 months i never buy any gem from you, thats why i save a lot of gems to buy a good items, not that items that you told in your messege.

    By the ways betty, YOU CAN'T BUY a Tickets, EXP salves, chest plate, golden parts, bramblesticks, nedan's tear reel WITH A GEMS, you can only buy that with money..

    So next time you post a reply, review it first, make sure your making a sense.

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by yetyet View Post
    It is my gems that lost ucool, although it's not as big as the others, but i saved it carefully and spending it very wisely, and now you will just simple say that messege when i raise the issue.
    Almost 5 months i never buy any gem from you, thats why i save a lot of gems to buy a good items, not that items that you told in your messege.

    By the ways betty, YOU CAN'T BUY a Tickets, EXP salves, chest plate, golden parts, bramblesticks, nedan's tear reel WITH A GEMS, you can only buy that with money..

    So next time you post a reply, review it first, make sure your making a sense.
    Dear Leader
    We are sorry that the game log result is final because it was generated when the server adds or removes something on your account. It shows that you used 2590 gems on a 10x Gold chest and you got the items. And random item operations cannot be reversed. Thanks.

    Best Regards
    Betty

  7. #7
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    What?!!! 10X gold chest? Where is my items? Can you pls be specific what items i got? Can you show me in specific pls.. That log you show me is not correct, not even exist in HC, How can i got a schemetar item in gold chest betty if that log you show me is correct, can you explain it to me pls.. You don't play heroes charge betty are'nt you? Coz if you play, you know that log you show me is not existing in HC.

    Show me the items that i got betty.. show me!

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