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Thread: Stones sold by mistake

  1. #1
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    Stones sold by mistake

    Hello,

    I've made a big mistake this morning. I've sold 65 Lightning Elemental stones...
    Is there any way to recover them ?

    Thanks in advance for your help

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Fandarion View Post
    Hello,

    I've made a big mistake this morning. I've sold 65 Lightning Elemental stones...
    Is there any way to recover them ?

    Thanks in advance for your help
    Dear Leader
    Sorry for the inconvenience. Could you tell us your account id to check please? Thanks.

    Best Regards
    Betty

  3. #3
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    thanks in advance
    id 110118560

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Fandarion View Post
    thanks in advance
    id 110118560
    Dear Leader
    Please confirm that your Account ID is correct. We only have 7 or 8-digit Account ID at the moment. Thanks.

    Best Regards
    Betty

  5. #5
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    my fault it was my guild id :-)
    ID = 19708986

  6. #6
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    Any news on my issue ?

  7. #7
    Prime Leader Contributor Level 11 Lady-E's Avatar
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    Easier way - contact support through game mail...helped me with same issue very fast

  8. #8
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Fandarion View Post
    Any news on my issue ?
    Dear Leader
    We've returned the Soul Stones to you. Thanks.

    Best Regards
    Betty

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