Can't play since 2.0

[GodSephiroth]

I updated the game at the 2.0 but i can't log in since that day, when i try open the app it always crash.
I hoped in some bufix but after like 3 weeks i can't still play.
And i spend 500€ on this game.
Do something please.

[Betty]

I updated the game at the 2.0 but i can't log in since that day, when i try open the app it always crash.
I hoped in some bufix but after like 3 weeks i can't still play.
And i spend 500€ on this game.
Do something please.

Dear Leader
Just sent you a PM. Please check your private messages. Thanks.

Best Regards
Betty

[GodSephiroth]

Thanks, i replied

[GodSephiroth]

I still can't play

[Betty]

I still can't play

Dear Leader
Please try open the following links with your device and see if you are able to open all of them. If not, you can check your device's IP address here http://ip-lookup.net/ or google "IP address"and then tell us your IP address and our engineers will have more information to check what's the problem. Thanks.
https://hp1.ucimg.co/version.txt
https://hp3.ucimg.co/version.txt
https://hp5.ucimg.co/version.txt
https://hp7.ucimg.co/version.txt
https://hp8.ucimg.co/version.txt
https://hp9.ucimg.co/version.txt
https://protest.ucimg.co
https://hc.ucool.com/version.txt

Best Regards
Betty

[GodSephiroth]

I opened all of them without problems!!
Anyway my ip is 5.90.73.187, if you need it.

[Betty]

I opened all of them without problems!!
Anyway my ip is 5.90.73.187, if you need it.

Dear Leader
Would you also tell us your Account ID or in-game name to check please? Thanks.

Best Regards
Betty

[GodSephiroth]

My in-game name is GodSephiroth

[Betty]

Dear leader,

Your issue has been submitted to our tech and they will check it and try to get it fixed in a timely manner.

Have you tried to reinstall the game to see if it works?

Best Regards

Betty

[GodSephiroth]

Yes, i tried 3 times but it still don't work!

[Betty]

Yes, i tried 3 times but it still don't work!

Dear Leader
Our engineer has just tried redirected you to one of our proxy servers. Please try again and see if it works. Thanks.

Best Regards
Betty

[GodSephiroth]

I tried, but it still don't work..

[Betty]

I tried, but it still don't work..

Dear Leader
Sent you a PM again. Thanks.

Best Regards
Betty

[GodSephiroth]

Betty, can you fucking read my PM?!?

[Betty]

Betty, can you fucking read my PM?!?

Dear Leader
Sorry for the inconvenience. We are afraid that your moblie network operator has banned our servers. We have just tried redirected you to our JP cloudservers and hope that it will work. Though tt didn't work last time, please let us know if it works or not this time. Thanks.

Best Regards
Betty