I won my 3rd battle and didn't get credit!

[Red Viper]

Ember -

We have a pretty good feud going on in my server(94). I beat the 1st place team Immortal 1st and 3rd team. Lost ZERO heroes in the 3rd battle, yet it gave him the win. Therefor it claims he beat ME twice. I lost the rank AND lost a one of my chances. This is ridiculous! Please fix this!! It's quite irritating to talk smack and when I win, I don't get the credit! Lol

[Betty]

Dear Leader
Sorry for the inconvenience. Our developers are working on tracing and fixing the problem at the moment. Thanks.

Best Regards
Betty

[Red Viper]

Yeah, well it happened again tonight. Just now. Same team - same scenario. It's getting pretty ridiculous that I can't get credit for taking this guy down - thus losing diamonds in reward hour. ��

[Betty]

Dear Leader
A recent update caused the problem when you have Commando in your team. It will be fixed in the next update. Thanks.

Best Regards
Betty

[Red Viper]

Commando or Commander? Bc I am not using CommandO, but I am using CommandER...

[cheeyang2]

means your team will lose if it include commander ?

[Red Viper]

That seems to be the case, even though I won the battle. Lol

[Betty]

That seems to be the case, even though I won the battle. Lol

Dear Leader
Sorry for the inconvenience. It is caused by the inconsistence between the game client and the server. For android players, please update your game client to the latest version which will sovle the problem. Thanks.

Best Regards
Betty

[Red Viper]

And for those of us who aren't android users?