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Thread: Updated to 2.0 - No Music No Sound

  1. #1
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    Updated to 2.0 - No Music No Sound

    When I signed into my heroes charge this evening I was greeted with the. 2.0 update, but now I have no music or sound. I went into options and both music and sound are set to "on". Not sure where my sound went.

    User: Viral-Legacy
    Account: 12125541

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Viral-Legacy View Post
    When I signed into my heroes charge this evening I was greeted with the. 2.0 update, but now I have no music or sound. I went into options and both music and sound are set to "on". Not sure where my sound went.

    User: Viral-Legacy
    Account: 12125541
    Dear Leader
    Sorry for the inconvenience. Please try uninstall the game and then re-install again from Google Play or iTunes which would probably work. And would you tell us your device model to check please? Thanks.

    Best Regards
    Betty

  3. #3
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    Betty,

    I did as you suggested and uninstalled the game. After reinstalling the game the issue is still present. My device is an iPhone 6.

  4. #4
    Iron Member Contributor Level 2
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    RESOLVED:
    An update was done on my device and now both sound and music are working. Thank you.

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