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Thread: Problems with purchasing mounthly card

  1. #1
    Iron Member Contributor Level 1
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    Problems with purchasing mounthly card

    Hello, i have problems with gem purchasing cant bye monthly card.it says billing service unable on this device but my card is linked with google wallet and i can use in app purchase with this card other apps in google play.
    Dear players have you ever faced such problem and can you help me or suggest something
    i have tried 3 different devices but no result
    please see picture https://drive.google.com/open?id=0B-...TZ2ci1BMVdVaE0

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by inhumans View Post
    Hello, i have problems with gem purchasing cant bye monthly card.it says billing service unable on this device but my card is linked with google wallet and i can use in app purchase with this card other apps in google play.
    Dear players have you ever faced such problem and can you help me or suggest something
    i have tried 3 different devices but no result
    please see picture https://drive.google.com/open?id=0B-...TZ2ci1BMVdVaE0
    Dear Leader
    Sorry for the inconvenience. Since all payments are processed by iTunes or Google, and are invisible to us, that please contact iTunes or Google for more information. Thanks.

    Best Regards
    Betty

  3. #3
    Iron Member Contributor Level 1
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    You need to change the authentication require on Google play. Change it to every 30 minutes restart your smartphone and try it again

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