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Thread: My kid bought gems

  1. #1
    Iron Member Contributor Level 1
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    My kid bought gems

    Hello. Wanted to know if there is any chance to refund my gem my kid just bought on my account? he is 3 years old and didnt know what he did.
    He bought bronze box of gems one time offer.

    Account : [DF]Clestin
    Lvl 94
    account id : 7905363
    Server : 54 Arrec

    Really hope u can take back the gems cause i need the money he used.

  2. #2
    Bronze Member Contributor Level 3
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    Quote Originally Posted by Clestin View Post
    Hello. Wanted to know if there is any chance to refund my gem my kid just bought on my account? he is 3 years old and didnt know what he did.
    He bought bronze box of gems one time offer.

    Account : [DF]Clestin
    Lvl 94
    account id : 7905363
    Server : 54 Arrec

    Really hope u can take back the gems cause i need the money he used.
    so the 3 year old kid accidently clicked the sales button, clicked the buy button, typed in your password and clicked okay again?
    haha nice try!

  3. #3
    Iron Member Contributor Level 1
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    Lol umm I think you can have it setup where it doesn't ask for the password each time....
    I respect those who respect me ....does anything else need to be said ?

  4. #4
    Iron Member Contributor Level 1
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    Quote Originally Posted by Content View Post
    so the 3 year old kid accidently clicked the sales button, clicked the buy button, typed in your password and clicked okay again?
    haha nice try!
    I just bought a game for him to play so it didn't need password for the next 15min. So mind ur own business mate. I made a mistake by letting him play. So I'm trying to undo what he did

  5. #5
    Silver Member Contributor Level 5
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    Lol, is just 20$ . Ucool cant help you. Search google Apple refund for more info

  6. #6
    Prime Leader Contributor Level 11
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    All purchase is final , u cant undo it unless with apple

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Clestin View Post
    Hello. Wanted to know if there is any chance to refund my gem my kid just bought on my account? he is 3 years old and didnt know what he did.
    He bought bronze box of gems one time offer.

    Account : [DF]Clestin
    Lvl 94
    account id : 7905363
    Server : 54 Arrec

    Really hope u can take back the gems cause i need the money he used.
    Dear Leader,

    We've updated our refund policy. We will not issue refund for Heroes Charge any more.

    http://forum.ucool.com/showthread.ph...-Refund-Policy

    Best Regards,

    Betty

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