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Thread: I dont receive arena reward today.

  1. #1
    New Comers Contributor Level 1
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    I dont receive arena reward today.

    ucool, today u shutdown game server for two hours.
    So i cant do arena attack during my arena time.
    But i understand maybe u are checking the ur server.

    By the way, i dont receive my arena reward of ga rank 8 and arena rank 16. Why? Check it please.

    Account id: 4577500
    My GMT: GMT-10

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by psaurnk View Post
    ucool, today u shutdown game server for two hours.
    So i cant do arena attack during my arena time.
    But i understand maybe u are checking the ur server.

    By the way, i dont receive my arena reward of ga rank 8 and arena rank 16. Why? Check it please.

    Account id: 4577500
    My GMT: GMT-10
    Dear Leader
    Sorry for the inconvenience. We've re-sent the rewards. Thanks.

    Best Regards
    Betty

  3. #3
    New Comers Contributor Level 1
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the inconvenience. We've re-sent the rewards. Thanks.

    Best Regards
    Betty

    Yes. I received just now. But i was ga rank 8 in my arena reward time. Now i receive reward arena rank 16 and ga rank 22.
    I have to receive 320 gems but i received 250 gems. Check it now please.

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by psaurnk View Post
    Yes. I received just now. But i was ga rank 8 in my arena reward time. Now i receive reward arena rank 16 and ga rank 22.
    I have to receive 320 gems but i received 250 gems. Check it now please.
    Dear leader

    Sorry for any inconvenience that you have not gained the rewards as you wished, as this is problem for all players, we have sent all of you some kind of compensation at the same time for the connect issue, hope for you understanding,

    thanks.

    Best Regards
    Betty

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